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Call Center Experience Icd 10 Cpt Coding...
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Title Call center experience, ICD/10 CPT Coding, HIPAA, Multi-tasking
Target Location US-CT-Norwich
Email Available with paid plan
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SUMM ARYDedicated and adop1able professional wilh a proactive aStreet Address ude and the ability 10 leum quickly. Strong work ethic and dTcclive communicalion :-k1Us. Eager to con1ribute to a dynamic 1cam and suppor1 organfaritional goals.EX P E RI ENCEJD<li Bak1r COV/D Registrar I Wi/iimaStreet Address tic. United S111te.r April 2021) -July 2010 COVID RegistarEntered pauenl informauon into the sys1emAssisted patients with paperworkAnswen,d phone calls and directed them to the appropriate staff member Checked in patients for their appomunenlsProvided $1.1ppon 10 staff and patientsEstablished and mamtained a comprehens,vc COVID registration S)'l!tern, ensuring accurate and up- 10-date records of individuals entering the fncility Conducted doily audits ofCOVID reg,stration logs. identifying and resolving any discrepancies in a timely manner, resulting in impro,cd dam accuracy by 20% Collaborated with cross-functional leoms to implement new pro1ocols nnd streamline the registm1jon process. reducing wnu umcs by 15% and enhancing panem satisfaction Provided cxcepllonal cusiome1 service by addressing inquiries and concerns related 10 COVID registrauon. resulting,n  95 o posilive feedback ruling from patients and their families, Estraetor- lMI'BANK OF AAl RICAIIRS I IV/11dsor, Umted States J .\farch 1017 -M111 21)/8 BankScanned checks. money, rrom 1ax payers for current year ond back owed tax years processed record number or tru:es owed High Security ClearanceSuecessrully operated and maintomcd high-speed scanners. accurately scanning and d1g1tmng thousands of documents dailyCollobornted with team members to develop and implement efficient scanning procedunes, resuhing in t1 20% increase in productivityConducted quality control checks on scunned documents. ensuring that all riles were accurately captured and indexed for easy rc1ricvalAssis1cd m the organization and storage of physical documents. streamlining the retrieval process and reducing scorch time by 30
Veriried accuracy of scanned iofommtlon by comparing it with original document. Processed large volumes of incoming documents in D 1i111cly manner while ensuring accurn.cy stundards were met.Humnn Resources AssistantWhole l ife /11corpomred I Ba::ral, CT I October 10/ 5 - J11111111ry 10/ 7 Maintained acc::urnte records of employee infommtion such as wages. perfonmmce rC\'IC S, benefits, leave, of absence.Organized and conduc1ed new hire orientation sessions 10 introduce policies and procedures 10 employeesCreated. organized and mamtuincd employee personnel mes to keep sensitive data secure. Developed and mainuuncd training materials and benefits packe1s for new hires, Organized and aueaded hiring events and parucipated in job fairs to network with potential candidates.l'rcpared and set up new employee oncntauons.Pro\lded guidance and support lo management ream on various I-LR matters such as compensation packages or employee handbook updates_Assis1ed with plunnmg. organizing and coordinating company events. Conducted employment verification and backb'fOlmd invesugation to facilitate hiring process. Medkal BIiier And CoderAdecco Staffing IN lo1ulu11. CT I Jnmiary 1011 - Febmary l0/4 Veriricd accuracy of patient infonnauon and in.sumnce dalB in billing system. Annlyzcd patient accounts for errors. im1ccurocics or discrepancie-s in billing documentation. Provided customer service support to paucnts regarding bilhng mquiries. Main1oined current CPT, HCPCS codes hbrury ns well as !CD 10 CM diagnostic codes. Ensured timely filing of all cla,lllS within established guJdchncs. Reconci led aceoums receivable to ensure accuracy of payments received .. C O N TA CTc:P 97!1-600-3789g j EMAIL AVAILABLE"' Norw,ch, United States. 06360S K I L LSDcc1s1on-MakingAnalytical ThinkingVerbal Communicationl'rotcctcd Health Lnrom101ionln1c11>crsonal CommunicationWork style reliabilityCustome:r focus and communicationOrganizntioo and Time M am1gcmcntMS OOiceTeamwork and CollabonuionMultitaskingInsurance procedunes undersionclmgMedical insurance under.Handingl'roccss Optimizationl'roblcn1 ResolutionQuality Assurance ContrOI.<ED UCAT I ON AN DT R A l ~ I N CCertifirnteE~celQuinnebaug Valley Community College.Danielson. CTExpected in May 2033CrrtificateLegal AssistantQuinncnbaug Valley Community College,Danielson, CTDaember 20/9IJigb School l)iplomaNorwich Free Academy, Norwich, CTJune /991Medical Insurance CodingEverett Comn1unity College. Everett, WABusiness Administration und MonngcmcntTI1rec Rivers Community College, Nor,-,ch,CT

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