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Title Customer Service Quality Assurance
Target Location US-TX-Dallas
Phone Available with paid plan
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Candidate's Name
Street Address  Liam DrAnna, Tx Street Address
PHONE NUMBER AVAILABLEOBJECTIVEI am a loyal, trustworthy person who enjoys working and helping others to the best of my ability. I have experience in secretarial positions, computer technology, as well as supervising others. I work well with others while also working efficiently on my own. Am currently seeking a position at your company to show my ability to become an asset to your business. SUMMARY16 years of experience in customer service, filing, handling incoming and outgoing calls, scheduling deliveries, and also supervisory.Work with elderly and disabled children.Experienced in shipping and receiving. Handling packaging within may companies including UPS and FedEx.6 years of retail experience.Work well in a group or alone.Knowledgeable in Microsoft Word, Excel, Outlook and Office. EMPLOYMENT HISTORYManufacturing Specialist/Quality Assurance Aug 2022- Currently Quest Medical Allen, TX Monitor of department training compliance and reporting to management. Print labels for all scheduled work orders. Prepare device history reports. Oversee all aspects of day-day operations. Review employee job roles- add/remove. Create New learning training forms and submit in the data base. Create training evaluations for competency. Covert data information into excel format Perform inspections and verification of various medical devices-finished goods. Perform and review visual, dimensional and functional inspection on Medical devices- raw material Communicate needs and of department/company to management. Owner Aug 2020-CurrentlyRavens Any Occasion YardsignS Anna, TX Rent yards signs to fit any occasion. Rental includes 24 hr set-up and removal.Imaging Supervisor Nov 2014-Aug 2020Delcom Group Lewisville, TX Managed a team of 8. Provide great customer service and ensure deadlines are met. Image, etch, and program computers. Scan paper documents and convert them into electronic files ensuring easy retrieval. Handle office management and administrative duties. Read and interpret documents while sorting them according to importance. Coordinate projects and prepare my team for efficient completion. Used Microsoft Office, Excel, Outlook, and Word. Answer incoming calls to schedule deliveries. Pick/pack to complete outgoing orders. Ship and receive packages from UPS and FedEx. Assembly line experience.Care Giver Mar 2009-Nov 2014Passionate Care Giver Grand Rapids, MI Work with elderly and disabled children. Helping feed, bathe, dress, grocery shopping. Welcome families and Friends, introduced them to the staff. Receptionist Jul 2007-Feb 2009Ace Trucking Grand Rapids, MI Worked as a front desk clerk. Answering incoming calls. Making appointments for service. Taking orders for cement purchases. Data entry Filing Managing payroll.EDUCATIONInstitute of Medical and Business CareersMedical Billing and Coding-Online studies; 2024GPA: 4.0Collin College; McKinney, TXAssociates Degree in Radiology2019-2021Olympia Career Training; Grand Rapids, MIDiploma- Medical Insurance Billing and Coding; 2005-2006 GPA: 3.5Creston High School; Grand Rapids, MIDiploma; 1997-2001GPA: 4.0

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