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Page 1 of 3Alvaro SalamancaSenior Network Engineer, Cybersecurity, and CloudWith 19 years of experience in cybersecurity and telecommunications across the nancial, government, and technology sectors, I bring a robust skill set and hands-on expertise. I hold an MBA, a Masters in Cybersecurity, and multiple certications including CCNA, Routing, ITIL, and Azure, with training in PMP, CISSP, and Articial Intelligence (AI). My prociency spans Cisco ACI, SD-WAN, Meraki, Fortinet, rewalls, SIEM, servers, and diagnostic tools, along with managing and leading frameworks such as NIST, NERC-CIP, ITIL, ITSM, and PCI-DSS. I excel in cloud services, particularly Azure, and have worked extensively with AWS, GPC, and Cisco technologies. EMAIL AVAILABLE PHONE NUMBER AVAILABLE1405 O'Connor AV Lincoln ark, MI 48146 LINKEDIN LINK AVAILABLE WORK EXPERIENCESenior Global Network EngineerGeneral Motors04/2022 - Present, Warren, MichiganTroubleshoot incidents in Cisco ACI, SD-WAN, Nexus, and cloud services in Azure, AWS, and GPC, Synapse ensuring the highest level of specialty for critical datacenters around the world during on-call shifts, and maintaining strong SLAs of 99.99999% uptime. Congure new services in ACI, Azure, and IPSEC, install new devices, and manage network congurations for global datacenters and GM providers, ensuring ecient resource utilization and testing new services like vWAN, Synapse, Databricks, IAM, and databases. Additionally, evaluate and test technologies such as ThousandEyes and Terraform to enhance fault management and network performance. Network and TWS EngineerDTE Energy . Contract12/2021 - 04/2022, Detroit, MichiganManaged network and server control processes using Tivoli Workload Scheduler (TWS) and Network Node Manager i (NNMi), ensuring ecient and reliable operations. Monitored and optimized workows to maintain seamless network and server performance.Provide cybersecurity and network support using monitoring tools such as SolarWinds and ThousandEyes. Ensure the security and performance of network infrastructure, proactively identifying and resolving issues to maintain optimal network health and performance.Provided network and security support using technologies such as Meraki, Cisco Identity Services Engine (ISE), F5, Palo Alto, and Cisco ACI. Ensured robust network security and optimized performance through eective management and troubleshooting of these systemsSKILLSCUCM NexusDatabricks AZ_SynapseAZ-vWANAZ-Express Route ACIAzure AWS GPCISE SIEM MerakiLogs and Alerts managementAI Cisco ACI SD-WANLeadership MerakiFirewalls PMP ITSM ITILCybersecurity complianceTelecommunicationsDesignProcesses and proceduresCloud computingVOLUNTEEREXPERIENCEAsociateToastmasters05/2017 - 05/2022,Public SpeakingAchievements/TasksAchievements/TasksTasks/AchievementsPage 2 of 3WORK EXPERIENCENetwork and Cyber Security EngineerAAA Insurance, Fremont Insurance  Contract05/2021 - 12/2021, Remote, MichiganFremont and Meemic are two insurance companies acquired by AAA Insurance. Expertise in Azure Networking, VMware, servers, redundancy with Veeam, SAN, and Domain controllers.Skilled in implementing and troubleshooting networks, routers, rewalls, switches, and cloud computing services.Procient with monitoring tools such as Splunk, RTT, Nessus, ISE, ACI, SDN, and Meraki.Experienced in conguring VPN IPSEC and SSL with Palo Alto, Global Protect, and AnyConnect.Adept at troubleshooting Cisco, IBM Qradar, and cybersecurity tools like Illumio. Lead Network EngineerFlexible Plan Investments, Ltd05/2020 - 05/2021,Flexible Plan Investments, based in Michigan, specializes in dynamic risk management Monitored Data Center, Wi-Fi, Bluetooth networks, and Load Balancer, while improving rewall congurations with Fortigate and redundancy services. Utilized cybersecurity and risk software with endpoints and SIEMs such as AWAKE, Blumira, Splunk, and Carbon Black for cybersecurity detection and IPS. Managed Infoblox, patching management, cloud computing, and Windows environments. Network Security SpecialistUniversity of Michigan Credit Union09/2017 - 05/2020,Conducted penetration tests, cybersecurity audits, and managed AMP, McAfee, Symantec EndPoint AV SEMP, RSA, and various cloud services (IaaS, PaaS, SaaS, FaaS). Led frameworks and controls implementations related to PCI-DSS, HIPAA, NIST, NERC, GLBA, and FISMA, ensuring compliance with SLAs.Designed network architectures, including Cisco ASA, ACI, Ethernet, and Cellular networks, and authored policies and Disaster Recovery plans. Worked with Barracuda WAF, email security, archiver, installed phone systems, congured servers, and managed Cisco Unied Call Manager. EDUCATIONTelecommunicationsEngineerUniversidad Santo TomsColombia01/2000 - 05/2007,Bogota, ColombiaMaster of ScienceInforamation TechnologyLeadership & Cyber-SecurityWalsh College09/2014 - 09/2016,Troy, MichiganMBAUniversidad De Los AndesFacultad de Administracion10/2010 - 04/2013,Bogota, ColombiaE-CommerceUniversidad De Los AndesFacultad de Administracion01/2009 - 01/2010,Bogota, ColombiaAZ-900 CerticationInstitution/Place ofEducation01/2023 - 06/2023,ITIL Foundation V3CerticateInstitution/Place ofEducation07/2010,Cisco Routing CerticateInstitution/Place ofEducation06/2012 - 06/2013,PMP Certicate inprogressInstitution/Place ofEducationCISSP certicate inprogressInstitution/Place ofEducationAchievements/TasksAchievements/TasksAchievements/TasksPage 3 of 3WORK EXPERIENCESenior System and Network Administration NERC-CIPcomplianceLansing Board of Water & Light01/2017 - 09/2017,Critical Infrastructure Management: Implementing and maintaining data center critical infrastructure, ensuring NERC and NIST compliance, and preparing and updating policies for the US technology sector.Cybersecurity Operations: Managing application security, penetration testing, and SIEM tools, along with conguring and maintaining rewalls, IDS, IPS, and other cybersecurity devices using tools like LEM, Wireshark, and Nmap. Network and Cloud Services: Working with Cisco networks, ACI, ISE, Ethernet, OSI, and managing IaaS and PaaS services, including disaster recovery planning and monitoring with Solarwinds, Nexus, Cisco Unied Call Manager (CUMC) Incident Management and Training: Handling incident response and management, ensuring SLAs are met, and providing cybersecurity awareness training and support for cloud computing.WiTech2.0 engineerSolvIT05/2016 - 12/2016,SolvIT, Inc. is a global technology solution provider based in Rochester Hills, Michigan, delivering best-in- class IT innovations and managed services since 19991. Diagnostic and Network Conguration: Planning, scheduling, and executing diagnostic devices for Chrysler dealers worldwide, and conguring Juniper and Fortinet routers. Automobile and Wireless Systems: Setting up automobile scanners, micropods, and wireless systems.Cybersecurity and Training: Implementing cybersecurity protection measures and training sta on Chrysler IT technology.IT Walsh College & Bloomberg SupportBloomberg Walsh01/2015 - 12/2016,Assisting users with hardware and software issues in a Bloomberg environment, leveraging strong technical and nancial knowledge. Network Engineer and ManagerLumen Technologies02/2006 - 09/2013,Services Delivery Manager: Developed ber optic networks to Latin America, purchased network devices and telecommunication facilities, and connected last mile services. ITIL Implementation: Provided reliability to telecommunication networks for the Government Education Department in Colombia (2012) and Redeban (2011), focusing on customer service practices and managing MasterCard and other credit cards. Connectivity Coordinator: Coordinated network conductivity for Bancolombia (12,000 users) and Davivienda (9,000 users).ACT and DMC projects Developed and managed ber optic networks to Latin America, implemented ITIL practices for reliable telecommunication networks, coordinated network conductivity for large user bases, and ensured the reliability and quality of computing networks while installing and repairing telecommunication devices. EDUCATIONCCNA Cisco certicateInstitution/Place ofEducation06/2010 - 06/2012,LANGUAGESSpanishNative or Bilingual ProciencyEnglishFull Professional ProciencyINTERESTSAI Articial IntelligenceCloudAchievements/TasksAchievements/TasksAchievements/TasksAchievements/Tasks