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Fort Worth, TX PHONE NUMBER AVAILABLEEMAIL AVAILABLEProfessional SummaryResults-driven Sales Professional with over 15 years of experience across multiple industries. Proven track record of exceeding sales targets, building and maintaining client relationships, and leveraging product knowledge to drive business growth. Adept at utilizing various sales strategies to meet the diverse needs of clients.Key SkillsProduct Knowledge & PresentationSales Strategy & ExecutionMarket Research & AnalysisNegotiation & Closing DealsLead Generation & ProspectingCustomer Relationship Management (CRM)Team Collaboration & LeadershipExcellent Communication SkillsProblem-Solving & AdaptabilityProfessional ExperienceTexas Health & Human Services Commission - Fort Worth, TXTexas Work Advisor 2023 to PresentAccurately determines eligibility for TANF, Food Stamps, Medicaid and/or Medicaid for the Elderly and People with Disabilities Programs.Conduct client interviews, document information, determine benefits, and verify case data.Explain program benefits and requirements to ensure client understanding.Review ongoing client eligibility, applying complex policies and procedures with strong attention to detail.The Container Store - Coppell, TXCustom Closets Project Coordinator 2022 2023Processed custom closet orders, including new orders, replacements, add-ons, service orders.Established strong relationship with stores, third-party contractors/installers, and internal teams to ensure clear communication and order progress.Collaborated with team members to manage multiple inquiries efficiently.Maintained comprehensive knowledge of Custom Closet products, components, and processes.Identified and communicated opportunities for increases efficiency in project coordination.CFJ Manufacturing - Fort Worth, TXProgram Manager 2011 to 2022National Sales Account Manager 2014 to 2019Generated and retained key accounts, including Fortune 500 companies, driving significant revenue growth.Completed Requests for Quotations (RFQ) for specific projects and programs delivering tailored solutions.Developed creative presentations for marketing and promotional needs of clients.Identified and communicated new product opportunities, driving sales growth.Managed relationships with vendors to secure products that meet client needs.Led cross-functional internal teams to support customer goals and objectives.Manage nationwide territory, pipeline and customer base, generating revenue growth through sales of CFJS full suite of B2B lending products to consumers.Emphasize premium customer service throughout the sales cycle.Expanded customer base by acquiring and retaining accounts in the business segment.Provided ongoing service and retention for the existing customer base.Utilized sales enablement systems and tools to track, forecast, and manage pipeline and book of business.EducationBusiness Communications Major (Completed of BS Degree), Dallas Baptist University, Dallas, TexasChampion Real Estate SchoolComputer SkillsSoftware: Oracle; SAP; Salesforce.com; MS Office (Excel, Word, PowerPoint, Outlook)Professional AffiliationsAlzheimers AssociationSusan B Komen Breast Cancer FoundationLupus Foundation |