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Click here or scroll down to respond to this candidateCandidate's Name
Cape Coral, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeNTT DATA - RemoteJanuary 2023 to October 2023Provide exceptional customer service while answering client questions about their Annuities. Lifestyle ConsultantASPIRE LIFESTYLES (AMERICAN EXPRESS) - RemoteOctober 2021 to December 2022Book dining reservations, purchase tickets and email confirmations Machine OperatorTurkey hill Dairy - Conestoga, PADecember 2016 to December 2017Fill machine with cups and lids for ice cream production and monitor the weight of the ice cream going into the cups.Mail CarrierUSPS - Lancaster, PASeptember 2015 to September 2016Sort and deliver mail on foot, work with customers along the route with any mail or package requests or issues.Machine OperatorEXIDE TECHNOLOGIES - Lampeter, PAJanuary 2012 to August 2015Lug the machine and check for product quality. Trim any excess plastic from the battery cases. Order PackerSPRING GLEN FRESH FOODS - Ephrata, PANovember 2006 to December 2011Pick and pack orders for delivery. Load and unload trucks. Prep food for mixing and cooking. Shift ManagerWendy's Cooperation - Fort Worth, TXAugust 2003 to November 2006Placed orders for product needed after doing inventory, help customers with concerns, managed inventory, and closing out drawers. Counting the end of day cash and running deposits to the bank. Provide customer service.Order FillerJC PENNNEY - Fort Worth, TXJune 2001 to August 2003Picked orders in a timely, accurate fashion.ReceptionistMONARCH DENTAL ASSOCIATES - Bedford, TXFebruary 2002 to March 2003Answer phones, filing patient records, setting appointments, checking in patients and take payments. Provide customer service.EducationCertificate in Medical Billing & CodingDeVry University - Chicago, ILSeptember 2019 to December 2020High school diploma or GEDSkills Dental Receptionist ICD-10 Medical Billing CPT Coding Medical Coding Budgeting Negotiation Customer service (5 years) Customer support Communication skills Microsoft Word Information security (1 year) Typing Live chat Customer service Documentation review Banking Computer skills Sales Microsoft OfficeCertifications and LicensesFINRA LicenseSeries 63Series 7AssessmentsInside sales ProficientJune 2022Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: ProficientMedical terminology ProficientJuly 2021Understanding and using medical terminologyFull results: ProficientCustomer service ProficientJune 2021Identifying and resolving common customer issuesFull results: ProficientHR: Compensation & benefits ProficientApril 2023Knowledge of compensation and benefits programsFull results: ProficientProtecting patient privacy ProficientDecember 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientSales skills ProficientJune 2021Influencing and negotiating with customersFull results: ProficientSales skills ProficientSeptember 2022Influencing and negotiating with customersFull results: ProficientRecruiting ProficientJune 2022Managing the candidate sourcing and selection process Full results: ProficientCustomer focus & orientation ProficientJuly 2021Responding to customer situations with sensitivity Full results: ProficientWritten communication CompletedSeptember 2021Best practices for writing, including grammar, style, clarity, and brevity Full results: CompletedAdministrative assistant/receptionist Proficient September 2021Using basic scheduling and organizational skills in an office setting Full results: ProficientAttention to detail ProficientJuly 2021Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientPrinciples of accounting ProficientOctober 2023Preparing financial records according to federal policies Full results: ProficientMedical receptionist skills CompletedJune 2022Managing physician schedules and maintaining accurate patient records Full results: CompletedInside sales CompletedApril 2023Understanding and responding appropriately in sales scenarios, and performing common sales calculationsFull results: CompletedTyping CompletedNovember 2022Transcribing textFull results: CompletedCall center customer service ProficientJune 2021Demonstrating customer service skills in a call center setting Full results: ProficientBasic computer skills ProficientDecember 2022Performing basic computer operations and troubleshooting common problems Full results: ProficientMedical billing CompletedDecember 2022Understanding the procedures and forms used for medical billing Full results: CompletedSpreadsheets with Microsoft Excel ProficientAugust 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientWork style: Reliability ProficientSeptember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientData entry: Attention to detail CompletedSeptember 2021Maintaining data integrity by detecting errorsFull results: CompletedRetail customer service ProficientApril 2023Responding to customer situations in a retail setting Full results: ProficientVerbal communication CompletedApril 2023Speaking clearly, correctly, and conciselyFull results: CompletedWork style: Professionalism ProficientJune 2021Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
