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Click here or scroll down to respond to this candidateCandidate's Name
Innovative, Thoughtfully, OriginalStreet Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLE Linked In: LINKEDIN LINK AVAILABLEOBJECTIVEDetail-oriented professional with over 40 years of experience seeking an administrative position. Offering a track record of successful job performance, proven problem-solving ability, and experience developing and implementing innovative solutions.SUMMARY OF QUALIFICATIONSStrong work ethic and team collaboration abilities, with extensive experience in administrative roles.Proficient in managing workplace technology and software across various settings.Excellent communication and interpersonal skills; proactive in building and managing client relationships.Adaptable to rapidly changing business, social, and cultural landscapes.Proficient in ensuring HIPAA compliance and secure handling of sensitive information on diverse platforms, including financial and healthcare systems.SKILLSMicrosoft Office Suite (Word, Excel, Outlook, PowerPoint, and Publisher)Microsoft Dynamics 365 (Great Plains)Sales force (online database management program)Quick BooksPeach treeEDUCATIONCoastal College of Georgia, Brunswick, GABachelor of Applied Science in Workforce Management, 2020Mayland Community College, Spruce Pine, NCAssociate of Applied Science in Medical Office Technology, 1994Phi Theta Kappa Honor SocietyEMPLOYMENT HISTORYOperations Bookkeeping, McCoy Ventures, Brunswick, GA 6/2022 CurrentConduct purchasing, online research, marketing, photography, uploading, and resale of items.Oversee sales management, including processing accounts payable and receivable.Engage in creative writing and publishing activities.Accounts Payable, Char-Griller (St. Simons Island, GA, 7/6/2021 5/9/2022)Managing accounts payable using Microsoft Dynamics GP accounting software, handled accounts payable for five separate companies using the same vendors within each organization.Implemented a tickler system to accurately process payments for each company. Analyzed workflow processed, established, and maintained relationships with new and existing vendors, ensuring bills and payroll are paid in a timely and accurate manner while adhering to departmental procedures, processing due invoices for payments, comparing purchase orders, prices, terms of payment and other charges.Processed transactions and performed accounting duties such as account maintenance, recording entries and reconciling the books for each account. Assisted in establishing controls for the Sales Tax division and helped to implement procedures for reporting.Accounts Receivable, Char-Griller (St. Simons Island. GA, 2/10/2020 7/6/2021)I secured revenue by verifying income streams and posting receipts, resolving discrepancies from customers, and collecting past due invoices.Communicate articulately and efficiently with other team members within the company, locally and offsite, maintain billing system and accounts receivable files, physical and digital, monthly reconciliation of accounts, monthly financial, and management reports. Handled internal transfers for reporting and maintained the daily deposits for the business. Ability to prioritize and manage expectations, an eye for detail and ability to work independently.Trained my replacement via Teams video, after two weeks of comprehensive training she was thoroughly and completely trained. High praise was given for the innovative training practices I implemented. They saved an incredible about of money and had a better, happier employees. I was in St. Simons Island, GA and she was in Atlanta, GA (5 hours away). Using this position I trained her to be complexity digital, no paper period.Customer Service, Char-Griller (St. Simons Island, GA, 5/5/2018 2/10/2020)Professionally handled incoming requests from customers and ensure that issues are resolved both promptly and completely. Thoroughly and efficiently gather customer information, access, and fulfill customer needs, educate the customer where applicable to prevent the need for future contacts and document interactions through contact tracking. Troubleshooted customer issues over the phone via automated information systems to analyze the customers situation.Maintain a balance between company policy and customer benefit by using on the fly decision making. Handled issues in the best interest of both customer and company. Continuously evaluate and identify opportunities to drive process and improvements that positively impact the customers experience.Assisted the Accounting department in our off season and their busy season. I would possess the monthly American Express account using an Excel Spreadsheet implementing Pivot tables to accurately track ten individual card holders and charges between $500K and $700K in charges each month. In addition I was taught how to reconcile our Shopify account to our bank account via spreadsheet each month, processing thousands of transactions each month.Administrative Secretary I, Glynn County Board of Commissioners (Brunswick, GA, 6/2015 6/2017)Handled incoming calls; prepared monthly agendas for Board of Commission Meetings and assist in processing items from the meeting minutes. Maintain documents and indexes for the Ordinances, Resolutions, and minutes books of Glynn County. Prepare meeting room according to the policies and procedures of the commission.Update agendas and minutes to the county website per the public records policies and procedures. Enter in new contracts into contract management program for tracking.Handle reservations and travel details for commissioners along with preparing travel expense form for reimbursement.Prepare payroll for the administrative department and distributions from our administrative departmental budget.Merchandising Execution Team Associate, Home Depot (Brunswick, GA, 5/2014 6/2015)Merchandised and maintained Vendor product sets in The Home Depot retail environment, enhancing the customer experience, increasing sales, and maximizing inventory turns; Executed merchandising strategies to ensure products set per Plano grams (POGs)Participated in the Bay Integrity Team, including execution of the corporate Daily Action List containing price changes, bay validations, and inventory counts.Special Services Associate/Customer Service Specialist, Home Depot (Brunswick, GA, 3/2012 5/2014)Worked individually and execute directives from management; maintained relationship with store personnel, assisted customers as needed, and worked in a team environment. Ensured customers received products ordered and services requested in an accurate and timely manner. Interaction with store associates to ensure excellent customer service.Provided customers with fast, friendly, accurate, and safe service. Processed checkout and/or return transactions, monitored, and maintained the self-checkout area, proactively sought product knowledge to provide customers with information and identify selling opportunities while following policies and procedures.ACCOMPLISHMENTS AND LICENSES- Georgia Real Estate Sales Agent License #348953, 2012- Georgia Work Ready Gold Certificate #47KYBT3Z57DH, 2009- Deans List recipient, 2012, 2014- Georgia, Glynn County Notary Public, commission currently expired, licensed since 1986CONTACTEMAIL AVAILABLE LINKEDIN LINK AVAILABLE |
