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Click here or scroll down to respond to this candidateCandidate's Name
Saint Joseph, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceAuditor/receptionistAlorica-Saint Joseph, MOApril 2021 to July 2024 Maintained an organized front desk area, including managing visitor sign-in process and distributing badges Greeted and welcomed visitors, providing a positive first impression of the company Managed a high volume of incoming calls, efficiently routing them to the appropriate departments Performed detailed analysis of financial statements, identifying discrepancies and potential risks Developed and implemented audit procedures to assess the effectiveness of internal controls Collaborated with cross-functional teams to gather relevant data and documentation for audits Maintained a high level of product knowledge to effectively assist customers with their questions and concerns Managed a high volume of incoming calls and emails, consistently meeting or exceeding response time goals Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyaltyCustomer Service RepresentativeHomeGoods-Saint Joseph, MOOctober 2022 to February 2023 Provided exceptional customer service by assisting customers with product inquiries, locating items, and processing transactions Maintained a clean and organized sales floor, ensuring products were properly displayed and shelves were fully stocked Managed cash register operations, accurately handling cash transactions and providing correct change to customers Assisted in inventory management by conducting regular stock checks, identifying low-stock items, and placing orders for replenishment Collaborated with team members to create visually appealing merchandise displays that attracted customer attention Resolved customer complaints or concerns in a professional manner, finding appropriate solutions to ensure customer satisfaction Performed price checks and updated pricing labels as necessary to reflect current promotions or discounts Assisted in receiving shipments of new merchandise, verifying accuracy of deliveries against purchase ordersManagerSonic Drive-In-Saint Joseph, MOMay 2020 to March 2021 Managed daily operations of a fast food restaurant, overseeing a team of XX employees Developed and maintained strong relationships with suppliers to ensure timely delivery of ingredients and supplies Created weekly schedules for employees, optimizing staffing levels based on projected sales volume Monitored inventory levels and placed orders to replenish stock as needed, minimizing waste and reducing costs by XX% Ensured compliance with health and safety regulations at all times, conducting regular inspections and implementing corrective actions when necessary Resolved customer complaints promptly and effectively, maintaining high levels of customer satisfaction Maintained accurate financial records including cash handling procedures, daily sales reports, and inventory tracking sheets Oversaw food preparation processes to maintain consistent quality standards while adhering to food safety guidelines Analyzed sales data regularly to identify trends or opportunities for improvement EducationHigh school diplomaMaysville Jr.-Sr. High School - Maysville, MOAugust 2007 to May 2020Skills Cashiering Food Preparation Food Service Time Management Food Safety Host/Hostess Account Management Kitchen Experience Food Handling Microsoft Office Retail Sales Cleaning Experience Customer service Retail math Basic math Merchandising Communication skills Retail sales Cash register Cash handling Front desk Stocking Phone etiquette Auditing |
