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Fort Worth, TXPHONE NUMBER AVAILABLE EMAIL AVAILABLESUMMARYHighly motivated and detail-oriented entry-level professional passionate about data management and research. Demonstrates ability to contribute to project planning and decision-making processes, while maintaining accurate and up-to-date databases. A proven track record in supporting team communication and organization, committed to professional growth and contributing to increased brand visibility.SKILLSCurrently pursuing my CompTIA A+ certification.Experienced with Windows Server (2008 2022) Active Directory, and Group Policy.Proficient in setting up and maintaining printers, scanners, and Windows PCs. MS 365 and remote desktop servicesKnowledgeable in Microsoft 365 remote desktop services.Strong telephone and remote support background, resolving technical issues effectively across various client bases.Effective communication skills, conflict resolution, problem-solving, working well under pressure.EDUCATION Computer Networking & Cybersecurity TechnologyJune 2024 - PresentTarrant County College - Fort Worth, TX Human ServicesFebruary 2014 August 2015Ivy Tech Community College - South Bend, IN Business ManagementBethel College - Mishawaka, INCERTIFICATIONTexas All Lines Adjuster License #3138754Xactimate CertificateInsurance Adjuster License - Michigan, Louisiana, and West VirginiaEXPERIENCEAugust 2012 February 2014Insurance Adjuster/Claims Processor Fort Worth, TXPilot CatastropheQuickly analyze complex situations and make critical decisions under pressure.Used Citrix Workplace, and NextGen CRM for client processing.Dealt with emergencies and unexpected situations daily.Truck Driver/Aggregate HaulerMarch 2024 June 2024CKJ Transport, LLCEnsured the safe operation of the vehicle and adhering to traffic regulations.Effective Communication with dispatchers, customers, and other drivers.Detailed documentation of deliveries, and any issues that occurred.Managed schedules and ensured timely deliveries.Vehicle diagnostics and navigation systems, and samsara software Programs.Bus Driver/Student TransportationMay 2023 May 2024Lake Worth School BusOctober 2022 May 2023Communicated regularly with students, parents, and School staff while ensuring the safety of students.Managed unexpected vehicle problems, traffic delays, Students, and irate parents.Managed schedules, and required routes, maintaining a thorough vehicle examination.Mobile Home Broker/OwnerA&K Mobile Homes LLCMaintained IT compliance using CRM, and KPI to capture, track and manage leadsHandled unexpected issues with homes and clients.Submitted applications through TDHCA for clients purchasing homes.Supervisor/Corporate TrainerFebruary 2020 August 2022Alicks Home MedicalManaged data governance, security, and compliance; streamlined the onboarding process.Coordinated various elements to achieve harmonious results.Managed and trained GPS fleet tracking systems to employeesFebruary 2000 August 2020VOLUNTEERTarrant County Food Bank Fort Worth, TXJuvenile Justice Center South Bend, IN |