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Title Product Designer
Target Location US-NY-Manhattan
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UX DesignerEMAIL AVAILABLEPHONE NUMBER AVAILABLESan Francisco, CAPortfolio: Candidate's Name .comLinkedIn: Candidate's Name
WORK EXPERIENCEWikimedia Foundation, Product Designer January 2024  August 2024 San Francisco, CA Led the UX design and research to leverage Wikimedia's open-source knowledge, empowering 4.3+ billion Gen-Z users to engage critically with information beyond traditional academics. Organized and facilitated co-design research workshops with 20+ learners and educators, utilizing impact-assumption mapping and anti-oppressive practices to understand their needs and decision drivers. Developing a feature with Wikimedia's Product Team to encourage Gen-Z readers to explore comprehensive topic coverage, fostering informed opinion forming and significantly boosting readership by 25%. Deloitte Digital, UX Designer Consultant April 2023  July 2023 Bangalore, India Optimized and minimized the complexity of the mobile and web checkout and registration process for both business and consumer users across five user archetypes for a chemical e-commerce giant, Ecolab. Presented to clients and led stakeholder calls, collaborating with a global team of 15+ experts from chemical e-commerce (Ecolab) and Deloitte US studios.Deloitte Digital, UX Designer Analyst June 2021  April 2023 Bangalore, India Leveraging UX and visual design to simplify complex information for 3 primary flows for the California Department of Healthcare within two months. Conducted meetings with 30+ stakeholders and SMEs to assess system complexity. Led the collaborative team ideation to define our how-might-we's and build an inclusive healthcare assessment and resources dashboard. Led as the sole UX designer to elevate the experience, build a cohesive design language across 150 screens within 3 months for a legacy transportation website of Maryland Government. Achieved reduction in turnaround time by standardizing design systems for AT&T and Chipotle to improve project timeline. Freelance, UI/UX Designer December 2020  January 2022 Remote Redesigned a legacy philanthropic website for Chinmaya International, refining 80 screens, using UX design and user testing, resulting in 30% decrease in primary user flow bounce rate. Conceptualized interactive industrial safety platforms for AI enterprise startup, IntersectIQ, that helped secure clients worth 150,000 USD like JSW Steel and Nucor Steel.Wipro, Junior Software Engineer September 2020  May 2021 Pune, India Built an employee data repository for 20,000 internal users for telecommunication company,Telstra on HTML/CSS/React. EDUCATIONCalifornia College of the Arts, Masters of Design, Interaction Design August 2023  August 2024 San Francisco, CAVellore Institute of Technology, Bachelor of Technology, Electronics and Communication Engineering July 2016  April 2020Vellore, IndiaSKILLS Design & Research: Design System, Empathy Mapping, Service Blueprint, User Interviews, Information Architecture, Prototyping, Research Synthesis, Social Innovation Design, Systems Design, User Journey, UX Research, Prototyping Coding: HTML/CSS (Basic to Intermediate level), JAVA Tools: Adobe XD, Azure DevOps, Figma, Firefly, Framer, Illustrator, Sketch, Webflow, Zeplin AWARDS Deloitte: Received two Employee Spot Awards for Outstanding Contribution during my tenure as a UX Designer in Ecolab and for an internal employee engagement projects design. Outstanding Startup Impact Award Recipient: Received this for our Wikimedia project Shape the Future of Education and a$2,500 grant to conduct thorough research, testing and design. TALKS & LEADERSHIP Talks: Facilitator of Design Sessions at Crater content studio (July 2022March 2023); Presented at SF Climate Week (2024) Leadership: State Educational Support Fellow and Mentor at Make a Difference (2017-2020); Co-founder and Lead at SPECares NGO (2017-2018); Global Educational Volunteer to Sri Lanka from AIESEC India Chapter (2016 - 2017)

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