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Earned the responsibility to personally attend to VIP and top guests. Managed the booking and billing of guest
reservations, Checking guests in and out of their rooms. Reviewed daily reports, handling multiple telephone lines,
maintained cash drawer, handled all guest complaints, responsible for the daily night Audit and upheld cleanliness,
organization and positive morale within the work area.
Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLE
WORK EXPERIENCE
CI TRAVEL Travel Agent
08/1999 to 12/2001, Norfolk Va
Vacation Packages, Airline ticketing, Corporate travel, Car rentals ECT....
Hampton Roads Travel and Tourism Travel Agent
12/1998 to 7/1999, Newport News, Va
Vacation Packages, Corporate travel, car rentals, Airline ticketing and hotel reservations.
Cavalier Hotel Front desk
04/2005 to 09/2005, Virginia Beach Va
Front desk, checking guests in an out and making reservations for the Resort also I performed the overnight night Audit.
Hampton Inn Front desk
, Chesapeake Va
Hampton Inn Front Desk
12/2005 to 10/2007, Chesapeake Va
Checking Guests in an out of the Hotel, making reservations and performing the Night Audit
EDUCATION
RAV School of Professional Studies Certi cate in Travel Tourism and Hospitality
11/1998 to 11/1998
The Certi cation prepared me for working as a travel Consultant, Car rentals, Working in an Airport as a ticketing agent
and Front Desk and Night Auditing in a Hotel or Resort.
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