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| | Click here or scroll down to respond to this candidateERIKKAWALKERASSISTANT HEALTHCAREADMINISTRATOR ANDMANAGEMENTPHONE NUMBER AVAILABLEEMAIL AVAILABLESouth Holland, Illinois 60473CONTACTSKILLS Technical Knowledge Data Analysis Resource Forecasting Time Management Human Resources Support New Hire Onboarding Written CommunicationHighly motivated professional with experience in recruitment, employee relations and performance management. Demonstrated ability to assess personnel needs and develop comprehensive recruitment strategies. Proven track record of success in training and developing new employees, leading to improved job satisfaction and retention. PROFESSIONAL SUMMARYHealthcare Resource Coordinator SupervisorNorthwestern Memorial Hospital, Chicago, Illinois Licensed Cosmetologist/ManagerFantastic Sams, Matteson, IllinoisEXPERIENCEFebruary 2017 - PresentAdvised management on organizing, preparing, and implementing recruiting and retention programs.Provided management with information and training related to interviewing, performance appraisals, counseling techniques, and documentation of performance issues. Participated in ongoing training to enhance own job skills and knowledge. Managed and coordinated multiple projects while ensuring timely completion. Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives.Skilled in using various software applications and programs including Microsoft Office and Adobe Creative Suite.Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.Conducted regular performance reviews for assigned personnel, providing feedback on their work performance.Facilitated onboarding of new team members by providing them with training materials and job orientation.Interpreted and explained human resources policies, procedures, laws, standards, and regulations.August 2000 - November 2016 Recruiting, hiring, training and coaching salon staff Creating work schedules for employees Inventorying salon supplies and reordering as needed Ensuring that the salon environment meets cleanliness and hygiene standards required by lawMonitoring staff's completion of continuing education requirement needed to maintain licensure Resolving client complaints Marketing the salon to attract new customers Performing salon services for customers as needed Adhered to state regulations concerning sanitation and health codes at all times.Bachelor of Science (B.S.) in Healthcare Administration Grand Canyon University, Phoenix, AZLicensed Cosmetologist in Cosmetology BusinessPivot Point Cosmetology Inc, Chicago, IllinoisMaster of Science (M.S.) in Health Care Administration/Management Grand Canyon University, Phoenix, AZEDUCATIONMarch 2021Awards & Honors Deans ListJune 1999December 2023GPA3.8References available upon requestREFERENCESAWARDS Partner in Care Award |