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7 E. Main St Phone PHONE NUMBER AVAILABLELittle Falls, NJ Street Address  EMAIL AVAILABLEEmployment HistoryRegus, Oradell, NJCommunity Manager March Street Address  - Present Address and resolve client inquiries, complaints, and issues promptly and effectively Interview, lead and mentor a team of receptionists, administrative assistants, and other support staff Build strong relationships with clients to ensure high satisfaction and retention rates Continually update multiple dashboards using Power BI Implement and enforce company policies and procedures to ensure a safe and efficient work environment Analyze occupant and sales data to identify trends and opportunities for growth and improvement Process invoices and manage accounts receivable and payable in collaboration with finance team Prepare and manage budgets for the business center ensuring they are controlled and targets are met Proven ability to work independently and as part of a fast-paced environment En Route Driver Services, Newark, NJAssistant Manager May 2021 - June 2023 Managed payroll Issued insurance claims and followed through until resolved Solved daily conflicts in a timely manner Oversaw daily operations of driver services, ensuring all schedules and assignments are efficiently managed Regus, Hoboken, NJCommunity Associate March 2020 - May 2021 Provided a warm and professional welcome to clients and visitors, creating a positive first impression Organized and facilitated community events and networking opportunities to enhance client engagement Managed front desk reception area, including handling phone calls, mail and deliveries while maintaining a tidy workspace Assisted manager with day-to-day operations of the business center, ensuring all facilities are well-maintained Proven experience in customer service, hospitality, and office administration Kulite Semiconductors, Leonia, NJLab Technician May 2016 - 2020 Data entry of day to day production Set up, calibrate, and maintained laboratory equipment and instruments to ensure accurate and reliable operation Coordinated with vendors on our stock Conducted experiments and tests on semiconductor materials and products, following established protocols and procedures Assisted in design and development of new testing methods and procedures to improve efficiency and accuracy Ensured compliance with industry standards, safety regulations, and company policies Collaborated with cross-functional teams to ensure seamless integration of new technologies and products EducationBerkeley College, Woodland Park, NJ January 2022 - Present Major: Business Administration and Management (Bachelors) Bergen Community College, Paramus, NJ January 2020 - 2022 Major: Interior DesignSpecial Skills & Systems Utilized-Bi-lingual (English & Spanish) - Excel - Microsoft Office-MSWord - Power BI - Titan-Powerpoint - Advanced Excel - Salesforce-AutoCad - SketchUp