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Title Customer Service Administrative Assistant
Target Location US-MI-Detroit
Email Available with paid plan
Phone Available with paid plan
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PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective: To obtain a challenging position with a progressive organization that offers advancement to those who are goal oriented and success driven.Professional ExperienceMeijerCustomer Service AssociateRing up and verify all pricingAssist customers with any discrepancies or issuesAssist customers with loading and unloading ordersAccepted into the management training program, with a starting date of July 18th, 2022Precision Material Handling EquipmentShipping and Receiving Coordinator, September 2018 to December 2021 Identify and log all outbound items Inventory/Control of structure building materials Coordination and management of all outgoing loads Generate and maintain shipping documents Oversee and dispatch internal truck and hi-lo driversICR at Ford Dearborn TruckRepairable Asset Manager, November 2013- June 2015 Managed all onsite Motor and Repairable Asset accounts for ICR at Ford Project coordination and tracking Inventory/Control of all repairable assets Coordination and management of all repairs via Fords Fracas System throughout entire plant Vendor/OEM Liaison Generated all quotes and maintained database tracking all quotes/repairs, routine service, and projectsTeam Electric Inc.Office Manager, September 2012- July 2013 Managed all accounting, payroll, and tax preparations via QuickBooks Project coordination and tracking Inventory Control and Management Coordination and management of repair & install orders Service dispatch and labor management Maintained tracking and coordination for estimating, sales, and project development for routine services and projectsAjax Metal ProcessingExecutive Administrative Assistant, January 2012  August 2012 Managed and directed all aspects of daily administrative functions for metal processing and manufacturing facility Accounts Payable / Receivable o Customer Order Processing / Tracking o Logistics Coordination / Scheduling Maintenance Scheduling / Tracking / Coordination Inside Sales  Managed and Developed House Accounts Inventory ManagementHolbrooks Roofing Co. Inc. OfficeManager/ Warehouse Supervisor, November 2005  November 2011 Project Coordinator  Direct day to day administrative operations for commercial roofing contractor Managed Warehousing / Inventory Control o Dispatched / Coordinated projects o Developed Daily Assignments per Customer / Project requirements Responsible for customer conflict / problem resolution Managed all accounting, payroll, and tax preparations via QuickBooks Inside Sales  Customer DevelopmentNelson Paper RecyclingDispatcher / Billing Manager, December 2001  November 2005 Managed Scale House Operations Responsible for customer service issues Dispatching / Route Management Container Management / Inventory Control Managed all accounting, payroll, and tax preparationsDynex IndustriesAdministrative Assistant, June 2001  March 2002 Data Entry Proprietary Software  Test Summary Sheets Training Manual Composition Central Telephone Operator / ReceptionProfessional Qualifications Certified Medical Billing / Coding  New Horizons Learning Center Microsoft Systems / Programs  Wayne County Community College Microsoft Office Suite  MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Project Punch Pro Software  Architectural Series v17 QuickBooks Pro-Contractor Series ISO Documentation / Compliance Purchase Order  Tracking / Management Report / Correspondence / Proposal Writing Maintenance Calendar management for PM work ordersProfessional SkillsOperational Knowledge Extensive Experience with industrial / commercial warehousing practices / inventory tracking / control methods Strong background with work order / repair order processing / scheduling / tracking Strong skills with Logistics / Dispatching / Order Tracking Extremely adept in manufacturing / commercial / industrial environment Administrative Skills Highly detailed and organized Proficient with MS Office Suite  40+ Words per minute typing QuickBooks Proficient  AR, AP, POs, Tax processing, Payroll Strong background with various inventory / repair / order software and tracking Contract / Major Account Management Successfully increased gross revenue and profitability annually Accustomed to managing contracts with extensive contract obligations Customer Service Excellent interpersonal skills and customer relationship development Maintain excellent customer approval rating Implemented customer focused initiatives developed to increase productivity and sales Developed long term customer relationship that have increased gross revenue annually Project Management Manage numerous industrial and commercial projects in various disciplines Commercial Roofing o Industrial / Commercial Electrical o Internal Repair / Maintenance  Manufacturing upgrades / maintenanceProfessional References Terri Willman Production Supervisor  BASF (734) 709-1211 Randi Malynick Supervisor  Roush Ind. (734) 778-1067 Shannon MacDonnel Office Manager  Alfonsi Railroad (734) 818-6720 Gabrielle Matt Supervisor/Groomer- Downriver Grooming Co. (734) 934-7374

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