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| | Click here or scroll down to respond to this candidateCandidate's Name
Street Address Meadow Field apt 4San Antonio, TX Street Address
Cell : PHONE NUMBER AVAILABLEEmail: : EMAIL AVAILABLEOBJECTIVE: Dependable person seeking a full time position, where I can apply my training, skills, and over 20 years experience in CallCenter settings. QUALIFICATIONS Bilingual: Spanish/English Word Multi-Phone lines Access 10-key by touch PowerPoint Type 55-60 wpm QuickBooks Excel WordPerfectEDUCATION09/20-present Los Angeles Pacific UniversitySan Dimas, Ca Masters in Medical03/09-02/ 10 Kaplan College San Antonio, TXRegister Medical Assistant03/03-04/04 Texas Careers San Antonio, TxParalegal Degree10/98-06/99 Southwest Career UBusiness Administrative09/87-06/92 Eastern High School High School Diploma EMPLOYMENT03/23-02/24 Alorica Customer Service RepRemote assignment for utility company for Alorica taking payments, Accessing accounts, installment plans for bills, collections 10/17-10/18 Centene Corporation CenterMedicare Replacement Insurance Inbound and Outbound call center for 07/15-10/17 Maximus Eligibility Specialistagent for Health and Human Service Dept a State Vendor Call center 02/12-02/14 MediaRiders Member Service RepCustomer Service Call Center Vendor for State Medicaid Dental 02/11-07/11 MMC GROUPCustomer ServiceAnswered multi-phone InboundData EntryLooking up Account for child support, lonestar and Direct Express cards 03/08-05/08 ILD Telecommunications San Antonio, TX CustomerAnswered multi-phone Outbound ServiceData entryTaking paymentsAnswering any questions that customer would have about there accounts10/04-04/05 Law Office of Magdalena Gonzales San Antonio, TX Receptionist/ParalegalAnswered multi-phoneTranslated bankruptcy documents from Spanish to English Filed legal documents and assisted Attorney with traffic tickets 03/04-04/04 Law Office Madrigal, Garcia, Paralegal Intern Revised Pleadings, Petitions and Discoveries in ProDoc Worked on Rule Eleven AgreementsProcessed Immigration Bond PackagesMaintained client filesAnswered phones, filing, and faxing07/00-03/03 City of San Antonio Police Department San Antonio, TX 911 DispatcherAnswered 911 emergency callsProvided customer service on non-emergency callsDispatched police officers to respond to calls06/99-07/00 City of San Antonio Police Vehicle Storage Senior Administrative Clerk Inspected vehicles that were brought into the pound by wreckers Documented damage and appearance of vehicleCollaborated with police officers on inventory car contents Provided customer service to car owners for retrieval |