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Title Customer Service Front Desk
Target Location US-OH-Cleveland
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Massillon, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a very reliable, friendly, and flexible customer service employee who is looking for the opportunity to learn and grow. I love to learn new tasks and how to do them as quickly and as efficient as possible. I have a wonderful work ethic along with a positive attitude and I feel I would be a great asset to your company. I have a great deal of experience in customer service, Microsoft programs, fast typing, EMR system knowledge and more.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperiencePatient CoordinatorBrightview-Canton-OHJanuary 2023 to August 2024Checking in/out patients, scheduling appointments, setting up telehealth visits, verifying insurances, collecting co-pays, assisting in getting patients into drug/alcohol detox/rehab ER Registration ClerkSumma Health-Akron, OHAugust 2023 to August 2023Running patients insurance information, obtaining patient demographic information. EPIC, collecting copays, one source for insurance verification.ER Registration RepresentativeCleveland Clinic Akron General Hospital Medical Center-Akron, OH January 2022 to August 2023Demographic information, running insurances, EPIC, working in triage, one source for insurance verification, collecting co-pays.Front Desk ReceptionistBloomington Medical Services, LLC-Wooster-OHFebruary 2022 to January 2023Checking in/out patientsTaking insurance and updating HIPPAScheduling future appointments/surgeriesScanning insurance informationER RegistrarAultman Health Foundation-Orrville, OHDecember 2021 to February 2022Checking people into triageUpdating HIPPA and health insurancePaging overhead codesHelping take women to deliveryReceptionist/Vet AssistantCompanion Pet Care Clinic-Massillon, OHMarch 2017 to May 2018Checking in clients for appointmentsPreparing medications and vaccinesRunning heartworm/blood testsHandling heavy cash flow throughout the dayScheduling appointments for future visitsOffice worker/CashierFisher Foods-Massillon, OHApril 2012 to December 2016Handling heavy cash flow throughout the dayHandling customer transactions/returnsClosing the store, including making deposits and counting down drawers Visual appeals by making signs throughout the store Handling lotteryHandling money ordersEducationStark State College - Canton, OHAugust 2011 to June 2012High school diplomaJackson High School - Massillon, OHJanuary 2010 to December 2010Skills Cash handling (10+ years) Animal Handling Animal Care Veterinary Assistant Triage HIPAA Computer Skills Medical terminology Computer literacy Documentation review Administrative experience Patient Care Hospital Experience Clerical Experience Front Desk Phone Etiquette Medical Records EMR Systems Insurance Verification Epic Medical receptionist EHR systems Medical scheduling eClinicalWorks Medical office experience Patient service Office experience Resource Description & Access Word processing Microsoft Excel Organizational skills Time management Communication skills Intake Data entry Microsoft Outlook Microsoft Powerpoint Pet Care Laboratory Experience English FluentCertifications and LicensesFirst Aid Certification

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