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Title Customer Service Representative
Target Location US-GA-Augusta
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Street Address  Clarkston Rd.Augusta, Georgia Street Address  United StatesMobile: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEWork Experience:Care SpecialistSerenity Behavioral Health Systems3421 Mike Padgett HwyAugusta, GA5/2024 - PresentSalary: $11.44 USD Per HourHours per week: 25Duties, Accomplishments and Related Skills:Offers emotional support during difficult times by providing a safe environment for opencommunicationAssesses crisis situations and provided appropriate interventions when necessaryMaintains accurate records of client interactions, including assessment results, treatment plans,progress notes, and reportsRecords individual conditions and vital signs before and after medical visitsSupports bathing, dressing, and personal care needsAssists with meal planning to meet nutritional plansMedication administrationLaunders clothing and bedding to prevent infectionSupervisor: Latraille Dixon (7068360739)Okay to contact this Supervisor: YesCustomer RepresentativeCloud Call Virtual LogisticsDuluth, GA10/2023 - 1/2024Salary: $15.00 USD Per HourHours per week: 15Duties, Accomplishments and Related Skills:Resolved customer complaints promptly and efficientlyGathered customer feedback through surveys and used the data to improve customer serviceTracked orders from start to finish to ensure timely delivery of goods or servicesMaintained detailed records of customer interactions, transactions, and comments for future referenceMaintained a high level of professionalism when dealing with customersAnswered customer inquiries via phone, email, and chatDe- escalated problematic customer concerns, maintaining calm, friendly demeanorMaintenanceValley Kingdom Ministries International5300 151st StOak Forest, IL8/2023 - 9/2023Salary: $11.00 USD Per HourHours per week: 40Duties, Accomplishments and Related Skills:Operated cleaning machines to clean rugs, carpets, and hard surface floorsEmptied wastebaskets and trash containersReplenished bathroom suppliesReported any damages found in the building premises to supervisors immediately for repair worksMoved furniture, equipment, boxes or other items as requested by supervisors or clientsResponded promptly to maintenance requests for repairs or replacements of fixtures or fittingsReplaced light bulbs when neededSupervisor: Charles Spurlin (3122871567)Okay to contact this Supervisor: YesAmazon DriverDecorously Deft Delivery & Transport LLCCrown Point, IN5/2023 - 7/2023Salary: $18.00 USD Per HourHours per week: 40Duties, Accomplishments and Related Skills:Provided customer service by answering inquiries about products or services being deliveredVerified accuracy of items loaded onto truck against shipping documentsPerformed pre-trip inspections of delivery vehicle according to company guidelinesAdhered to all applicable traffic laws while driving delivery vehicleCommunicated regularly with dispatch regarding any delays or issues encountered on routesLoaded, secured, and unloaded cargo in a safe and timely mannerReceived daily delivery instructions and route assignments from dispatchHandled customer service complaints while maintaining a professional mannerAssembly workerCRRC Sifang America, Inc13535 S Torrence Avechicago, IL11/2022 - 2/2023Salary: $18.00 USD Per HourHours per week: 40Duties, Accomplishments and Related Skills:Collaborated with other team members to complete projects in an efficient mannerCross trained in different areasFollowed blueprints, diagrams, sketches and verbal instructions for assembly proceduresOrganized supplies and materials needed for assembly operationsRepaired defective parts or components as necessary according to established proceduresMaintained a clean work area to ensure safety standards were metInspected assemblies for proper fit, finish and function before installation into final productAssembled components using hand tools and power toolsUber Ride share driverUberBurnham, IL3/2022 - 9/2022Hours per week: 20Duties, Accomplishments and Related Skills:Adhered to local driving laws while transporting passengers safely from point A to point BAssisted passengers with loading luggage into the trunk of the car when neededMaintained cleanliness of interior and exterior of the vehicleUpdated profile information regularly including availability status and vehicle detailsDisplayed knowledge of city streets and landmarks in order to provide accurate directionsMonitored traffic conditions and planning the most efficient routeUtilized GPS navigation systems to ensure timely arrival at destinationsGreeted passengers and provided a safe and comfortable ride to their destinationAlways maintained valid drivers license according to state regulationsFC Associate 1Amazon6605 W Monee Manhattan RdMonee, IL8/2020 - 2/2022Salary: $19.00 USDHours per week: 45Duties, Accomplishments and Related Skills:Collaborated with other departments to provide excellent customer serviceEnsured all products were properly labeled according to company standardsDemonstrated strong problem-solving skills when dealing with difficult situationsPrepared orders for shipment by selecting proper containers and packing materialsRepackaged bulk items into smaller quantities for individual sale or distributionMaintained a clean and safe work environment by adhering to company policies and regulationsCare giverHome Helpers Home Care5836 Prairie Rose DriveSchererville, IN7/2018 - 8/2020Salary: $11.00 USD Per HourHours per week: 40Duties, Accomplishments and Related Skills:Bathing and groomingLaundry and helping with dressingFood shopping and meal prepLight housekeepingManaging medications and assistance with administeringTransportationMobility assistanceCompanionship and emotional supportEducation:Bloom Trail High School Chicago Heights, IL United StatesHigh school diploma or equivalent 5 / 2012Credits Earned: Semester HoursDeVry University Naperville, IL United StatesTechnical or occupational certificate 08/2023 - PresentCredits Earned: Semester HoursMajor: IT essentialsRelevant Coursework, Licenses and Certifications:Fundamentals of information technology Technology career foundations Introduction to technology information Operating Systems Introduction to Digital devices Introduction to ProgrammingEverest College Alsip, IL United StatesTechnical or occupational certificate 11 / 2013Credits Earned: Quarter HoursMajor: Medical AssistanceRelevant Coursework, Licenses and Certifications:vital signs, phlebotomy, electrocardiography, communication, time management, CPR, medical terminology, administrative skills, patient care, medical coding, medication administration, applying dressings, medical records, customer service, interpersonal communication

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