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Click here or scroll down to respond to this candidate..Park Forest, IL Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLECandidate's Name
PROFESSIONALSUMMARYExperienced Chauffeur that is highly effective at keeping important clients happy. Extremely professional, organized, and discreet. Skilled customer service provider that provides exceptional customer service to all customers.Versed in keeping vehicle clean and serviced. Adept at providing top-notch care to passengers and belongings. Reliable Taxi Driver/Chauffeur familiar with road regulations, local roads, and traffic patterns.Flexible schedule with willingness to work any hours. Maintain passenger satisfaction with exceptional service.SKILLS Passenger Support Safety Regulations Microsoft Office Till CountingWORK HISTORY CHAUFFEUR 03/2019 to CurrentUber, Chicago, IL Upheld high standards of professionalism and discretion when working with high-value clients. Maintained log of daily trips to keep accurate records of fares and destinations. Answered, scheduled, and responded to reservation calls at specific times and locations. Drove safely and obeyed traffic laws to avoid accidents and injuries. Arrived on time to customer appointments.HEALTH CARE AIDE 02/2021 to 11/2022Addus Home Health, Homewood, IL Promoted patient socialization, self-care and development by recognizing and using patient strengths to motivate patient. Assisted with feeding and monitored intake to help patients achieve nutritional objectives. Delivered compassionate care and clear communication in handling issues of death and dying. Developed rapport to create safe and trusting environment for care. Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.BDC SALES REPRESENTATIVE 11/2011 to 01/2019Rogers Auto Group, Chicago, IL Greeted customers and offered assistance with selecting merchandise, finding..accessories and completing purchases. Met existing customers to review current services and expand sales opportunities. Collaborated with cross-functional teams to identify and address customer needs. Maintained current knowledge of evolving changes in marketplace. Developed and maintained strong working relationships with professionals within assigned territory. Met with existing customers and prospects to discuss business needs and recommend optimal solutions. Achieved or exceeded company-defined sales quotas. Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.COLLECTIONS SPECIALIST 10/2011 to 08/2016HSBC International, Elmhurst, IL Researched billing errors and discrepancies to initiate corrective action. Researched accounts and completed due diligence to resolve collection problems. Prevented impending loss and increased profitability by enforcing scheduled collection campaigns, consistently achieving targeted recovery rate. Analyzed customer financial records to determine appropriate payment plan. Maintained high volume of calls and met demands of busy and productive group. Responded to customer inquiries and provided detailed account information. Worked in call center environment handling manual and automatically dialed outbound calls. Located customers with overdue accounts and solicited payment in compliance with fair debt collection practices. Listened to customers and negotiated solutions that met creditor and debtor needs. Monitored customer accounts for payment delinquency and initiated collection efforts. Delivered exceptional customer service on collection calls and maintained calm and professional demeanor. Used skip tracing and other techniques to locate debtors. EDUCATION Eastern Gateway Community College, Steubenville, OH AAS Human Resources Management, Expected in 01/2024 Rich South High School, Richton Park, ILHigh School Diploma, 06/1995 |
