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Title Business Development Customer Service
Target Location US-SC-Lancaster
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Candidate's Name
Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveTo design and implement business and project plans to expand customer base, concurrently creating a strong professional product and service presence to: Increase organizations revenue; Forge solid client relationships; and Create partnerships to transcend the market.Core CompetenciesConsultative Selling ~ Sales Forecasting ~Strategic Planning ~ Revenue Generation ~ Sales TrainingNational Account Management ~ Relationship Building ~ Product Knowledge ~ Presentation MakingTraining & Development ~ Project Management ~ Competitive Insight ~ Organizational SkillsMicrosoft Suite ~ Prospecting ~ Business Development ~ Distribution Networks ~ CRMsEducationMA DECEMBER 2001 WEBSTER UNIVERSITYMajor: Computer Resources & Business Data ManagementBS AUGUST 1999 UNIVERSITY OF SOUTH CAROLINAMajor: GeologyMinor: Secondary EducationSkills & AbilitiesBUSINESS DEVELOPMENTIncreased sales for existing and target accounts using marketing intelligence, cold calling, prospecting, and educating industries and markets on advantages and benefits.Use sales expertise to discover new opportunities and uncover hidden objections to better prepare contracts and offers to successfully meet client needs.Used marketing research to understand trends, strengths, and weakness to identify methods to over-deliver with sales activities to build trust and good reputation.Participated in trade shows, various sales meetings, and sales events to promote product.STRATEGIC ACCOUNT & PROJECT MANAGMENTCollected performance data and compared the results to indicate the best ROI for account leadership teams.Develop new methods and applications to overcome market or industry threats. Created SOPs to implement these methods and applications.Engaged in special projects (internal and external) to support continuous process improvements to increase sales productivity and reduce sales cycle time for contract closing.Performed after-action reports to reveal positive and negative executions of business activities for clients and partners to improve best practices.Negotiated pricing and Sales commitment agreements to improve share-of-account.TERRITORY & CLIENT SUCCESS MANAGEMENTControlled pricing structure to maintain sales commitments from business accounts in geographical area.Provided technical and administrative support to improve commercial account management.Conducted specification reviews, product presentations for product and service selections.Properly managed travel, expense, and entertainment budget for efficiency within the territory and to minimize financial loss for the company.Prospected for new opportunities and consulted with clients to close deals.Developed extensive product knowledge and improved sales tactics.PROGRAM & PRODUCT MANAGEMENTFacilitated launch and developed markets for new products and services.Created local marketing programs and established original equipment and consumer bridges to forge partnerships to channel product sales and funnel sales opportunity.Secured program commitments from distributors and product commitments from consumers to increase sales and product visibility. Increased distribution and point of sales by more than 20%, simultaneously increased end-user sales 15% annually.YEARS OF EXPERIENCE (2007 to Present)ENERGY SERVICE MANAGER WILLDANConducting energy assessments for customers and presenting solution proposals to decrease energy consumption and assist clients with energy programs to maximize energy savings. Generate $25K/weekly sales from energy assessment.FLEET SALES SPECIALIST GOODYEARManaged, and executed fleets business plans using provided tools, methods, and processes to increase account penetration and profitability while delivering maximum client satisfaction. Generated $40K/monthly sales and increasing new business sales for organization by 12%.STRATEGIC ACCOUNT MANAGER CONTINENTALBuilt relationships to drive sales and market penetration for three existing and one new national account, together generated over $100 million in sales. Led field sales team to increase sales in local markets with these national accounts using SOPs. Maintained detailed communication records to ensure accuracy, accountability, and consistency with messaging across large national accounts.KEY ACCOUNT MANAGER MICHELINFacilitated launch and developed markets for new products and service across 12 states. Consulted with clients to determine unique needs, negotiate pricing, and cross-sell on additional products. Rewarded $350K/quarterly in sales.

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