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Click here or scroll down to respond to this candidateCandidate's Name
Charlotte NC twilliams@Street Address @gmail.comPROFESSIONAL SUMMARYHard-working professional with years of experience and proven knowledge of business administration and marketing. Aiming to leverage my skills to successfully fill the business administration role at your company.SKILLSExcellent verbal and written communication skillsStrong teamwork and relationship-building skillsDemonstrated ability to manage projects and multitaskMeets deadlines in a fast-paced environmentExceptional problem-solving skillsConceptual, creative thinker-who can thrive in a fast-paced environmentAbility to be proactive and flexible in the face of change and last-minute requirementsData EntrySpreadsheet ManagementFilingClerical SupportOffice AdministrationMicrosoft PowerPointMeticulous Attention to DetailMicrosoft WordRecordkeepingMicrosoft ExcelPrioritizationCustomer and Client RelationsWORK HISTORYADMINISTRATIVE ASSISTANT 03/2023 to CURRENTMecklenberg County CharlotteRestocked supplies and placed purchase orders to maintain adequate stock levels.Executed record filing system to improve document organization and management.Scheduled office meetings and client appointments for staff teams.Secured and properly handled confidential data to protect against unauthorized access, improper transmission and unapproved disclosure.Developed in-depth knowledge of client business and industry through direct interaction while working on various aspects of engagement.Maintained complete records of client tax returns and supporting documentation in secured areas.Collaborated with clients to answer questions and provide advice on tax matters.Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.ADMINISTRATIVE ASSISTANT 12/2021 to 03/2023Wells FargoProvide administrative support for efficient office operationsAnswered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.Executed record filing system to improve document organization and management.Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.Developed strategies to streamline and improve office procedures.Assisted coworkers and staff members with special tasks on daily basis.Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.Opened and properly distributed incoming mail to promote quicker response to client inquiries.Transcribed and organized information to assist in preparing speeches and presentations.ADMINISTRATIVE ASSISTANT 10/2018 to 11/2021New York Department of EducationProvide administrative support for efficient office operationsSurpassed team goals by partnering with colleagues to implement best practices and protocols.Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.Completed forms, reports, logs and records to quickly handle all documentation for human resources.OFFICE COORDINATOR 05/2013 to 10/2018New York City Department of ParksOrganizing office operations and proceduresInteracted with customers by phone, email, or in-person to provide information.Worked collaboratively with office staff to maintain smooth operations and team readiness for unexpected demands.Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements.Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.Tracked records, filed documents and maintained communication between clients to manage office activities.Managed compliance to keep organization operating within legal and regulatory guidelines.JOB DEVELOPER 03/2008 to 04/2013Goodwill Industries/MaximusInstructor for BTW (Back to Work) clients re-entering the workforceDemonstrated respect, friendliness and willingness to help wherever needed.Worked effectively in fast-paced environments.Worked well in a team setting, providing support and guidance.Identified issues, analyzed information and provided solutions to problems.Created and delivered HR training sessions to staff, managers and executives.Developed and implemented onboarding and orientation programs for new employees.Collected and analyzed information to monitor compliance outcomes and identify and address trends of non-compliant behavior.Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.Collaborated with managers to identify and address employee relations issues.EDUCATIONHIGH SCHOOL DIPLOMA BusinessBENJAMIN FRANKLIN HIGH SCHOOL, MANHATTAN, NY.#HRJ#42e1569c-28e4-4956-ab67-455184c6a9f3# |
