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EMAIL AVAILABLE PHONE NUMBER AVAILABLE LINKEDIN LINK AVAILABLEPROFESSIONAL SUMMARYHuman Resources leader and trusted business advisor with well-developed skills in recruiting, employee engagement, and business management. Recognized for developing and delivering policies, programs, and practices that support the strategic direction and enhance the organizations culture. Respected for high-level integrity and building trust-based, collaborative relationships with leadership teams and customer groups. Committed to creating a culture that embraces change, diversity, and transparency. Reputation for identifying root causes and facilitating resolution of employee/labor relation issues and providing consultative support to management and staff. Passionate about leading a company in human resources development efforts that deliver company growth across all aspects of business. AREAS OF EXPERTISECommunication, Recruitment, Problem Solving, Training and Development, Employee Labor Relations, HR Management, Benefits, HRIS, Relationship Building, Conflict Resolution, Mentoring, Organizational Skills, Empathetic, Leadership, Business Management, Negotiation Skills, Critical Thinking, Onboarding, Interviewing, Compensation, Coaching, Cultural Coaching, Strategic Planning, Negotiation, Project Management, Ethics, Data Privacy, Risk Management, Work EthicPROFESSIONAL EXPERIENCEOfficer/ Recruiter US Bank August 2021 April 2024 Performs full life cycle recruiting including sourcing, interviewing, assessing, negotiating offers, and closing candidates, reducing hire time from 30 days to 10 days. o Collaborated with a team of 12 to hire over 2600 candidates for positions in our call centers, class-based hiring in 2022. Serves as a strategic partner to leadership teams, driving recruitment in alignment with the company business strategy. Identifies areas of improvement, centralizing and reducing interviews by 40%. Develops marketing plans for jobs, building a candidate pool and improving outreach initiatives. Implements new technology systems, training 10+ team members, improving efficiency while increasing productivity, reducing operating costs while improving workflow. Built and nurtured relationships with Operations and Service Managers to improve overall relationship between departments and fill positions with candidates in less than 10 days from receiving application from the candidate.. Plans and executes career fairs, completing tracking and follow-up to improve flow of pipeline of candidates from 100 to 500Director of Human Resources & Recruiting Direct Transport, LLC July 2018 July 2021 Directed, mentored, and led 12 direct reports with 48 indirect reports, establishing KPIs in alignment with company vision and goals. Oversaw daily implementation of Corporate Polices, State and Federal Employment laws, improving employee engagement scores by 70% while reducing our attrition rate from 80% to 20% . Managed hiring of all staff across 3 locations, growing the company by 70% with an attrition rate of 16%. Partnered with key executives across the businesses to drive employee engagement, morale, and performance. Served as liaison between senior management and employees to improve employee relations, driving engagement scores to 90%. Sourced, recruited, staffed, onboarded and trained company new hires, designing and developing comprehensive interview guides to improve candidate quality. Provided subject matter expertise and project management, opening first remote facility in Memphis, TN. ADDITIONAL EXPERIENCEDirector of Human Resources & Recruiting Holland Enterprises LLC April 2017 July 2018 Director of Human Resources & Recruiting PSC / Avenia July 2015 April 2017 Employee Service Representative/ Corporate Recruiter Coborn's Inc. June 2014 July 2015 EDUCATIONUniversity of Arkansas Criminal Forensic Anthropology / Business Management |