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EMPLOYMENT HISTORYJAN Street Address  - APR 2024Receptionist, Shunnarah Trial Attorneys, BirminghamGreeted vistiors warmly and ensured they had a positive experience Answered phones professionally in accordance with organizational policies Maintained accurate records of all incoming calls, messages, iand visitors Maintained confidentiality of sensitive information obtained through jon duties Answered multi phone lines in a high call volume setting routing calls to appropriate depatment SEP 2022 - OCT 2023Office Manage, Baird Contracting Co., BirminghamManaged the day-to-day operations of the office such as Accounts Payable for more than 50 accounts Payroll for two separate companies for more than 40 employees Prepairing w-2 and 1099sCreating and maintaining filing systemsAnswereing phones and routing to appropriate personnel Managing daily calendarsAssisting with maintaining accurate ledger booksUtilized excellent organizational skills to prioritize task effectively JUL 2018 - JUL 2019Referral Specialist, Labcorp, BirminghamCoordinated and processed patient referrals with precision, detail, and accuracy Assisted in training other staff members on proper use of electronic systems used in managing and sorting specimens for appropriate departmentsPreformed various clerical and administrative functions such as ordering materials, answering emails transmitted correspondence and medical records by email and fax NOV 2015 - AUG 2017Receptionist, EC&S, BirminghamGreeted visitors warmly and ensured they had a positive experience Answered phones professionally in accordance with organizational protocols Assisted with administrative task such as filing documents, copying materials Performed light bookkeeping taskProvided typing, word processing, clerical support and assisted with special projects Scheduled appointments and maintained and updated appointment calendar Utilized Microsoft Office Suite to create professional documents Operated multi-line phone systems efficiently while managing high call volumes Assisted with booking flights and travel arrangments 120 pecan ln, Hayden, United States,35079EMAIL AVAILABLEPHONE NUMBER AVAILABLETIFFINEY GANNPROFESSIONAL SUMMARYOrganized administrative professional in providing exceptional customer service. Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, data entry, record keeping, and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients. SKILLSCustomer Service Time ManagementProblem Solving OrganizationCommunicationEDUCATIONAUG 2011 - JUL 2012Dental Assisting, University of Alabama At Birmingham Dental Assisting Certificate ProgramAUG 2004 - MAY 2005Diploma, High Tech High Graduate School of Education, Locust Fork, AL