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Click here or scroll down to respond to this candidateCandidate's Name
Street Address EMAIL AVAILABLE PHONE NUMBER AVAILABLE (cell)SUMMARYOFQUALIFICATIONS National Producer # 17078414. STATE FARM CERTIFIED AUTO AND PROPERTY ADJUSTER. STATE FARM POLICY CERTIFICATION / ESTIMATIC Adjuster license for 27 states. Strong skills in claim adjusting, leadership, relationship building, and teamwork; organized, attentive to detail, and focused on accuracy. Multi-lingual: fluent in English, French, and Arabic Technical Proficiencies: Microsoft Office, Microsoft A+ Certified in hardware and operating systems (2001).PROFESSIONALEXPERIENCE Property proximity virtual adjuster manager PILOT CATASTROPHE(Tornado / Large loss) April 29- 2017 to Now.Virtually Manage fifteen adjusters to reach client goals and track production. Investigate and determine coverage onsite of loss and adjust all elements of Property Loss claims of moderate-high severity. Call customers that have a complaint and find and explain solutions to their problems to make them customer for life. Handle moderate- severe complexity claims assigned under little supervision. Investigate and evaluate to resolve complex coverage and damage issues to include preparing complete estimates of repair for the covered damages using X1 Xactimate latest version. Explain coverage of loss, assists policyholders with itemization of damages, emergency repairs and additional living arrangements. Works with and may coordinate a number of vendor services such as contractors, emergency repair, cleaning services and various replacement services. Identify suspicious losses. Recommend referral to SIU where appropriate and may assist the SIU in their investigation and settling of the claim. Auto adjuster Worley (wind and hail HRU/ Stewardship and liability) July 2013- December 2017 Worked Wind and hail claims, frozen pipes, water mitigation claims and Liability bodily injury.-In-office experience includes handling Homeowners and Personal Property claims as a Desk Adjuster.-Responsibilities included explaining the insurance claim process to policy holders, customer service, invoicing, reviewing construction contracts and reconciling estimates with contractors and public adjusters.-Review all claim information to ensure accuracy and avert fraudulent claims.-Provided customer service to policyholders, third-party administrators, and public adjusters Collaborated with field and independent adjusters to assess damages.-Handled multiple insurance claims for auto claims for hail claims.-Explained coverage and assisted policyholders with itemization of damages, emergency.-Arranged and coordinated with contractors, cleaning services, emergency repair facilities, and various replacement services during the claims process. CURRENCY TRADER JUNE 2008 - DEC 2012 Research the foreign currency marketing to detect trends and trading opportunities, employ technical indicators to decide when to buy or sell, when to enter or exit the market, and to forecast future price movements. WACHOVIA BANK /Colleyville, Texas January 2004 June 2008 TELLER MANAGERSupervised five tellers and oversaw teller activities in a $1.8 million financial services center; provided ongoing training and coaching in customer relations, sales, referrals, and service. Inspired team to achieve 98% of new account goals, 80% of referral goals, and successfully resolve 95% of customer complaints (2005).Forex EgyptStaff Accountant from 1994 to 1998.Senior Accounting manager from 1998 to 2001.EDUCATIONBACHELOR OF COMMERCE MAJOR ACCOUNTING MINOR BUSINESS. ALEXANDRIA UNIVERSITY Alexandria, EgyptMicrosoft A+ Certified in hardware and operating systems (2001). |
