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Title Customer Service Account Manager
Target Location US-MO-Springfield
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Springfield, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a dependable hard working female, I have been part of the safety committee, and am a team player. I enjoy sales and marketing, and believe in all come ups within a store, I give respect when it is given, and believe everyone should be treated equally. customer service is very important, without customers a store won&#Street Address ;t operate. i am and will be a very valuable team player. I get along well with others. I am very devoted to my work and my teammates.Authorized to work in the US for any employerWork ExperienceHead HousekeeperDays Inn & Suites-Springfield, MOMarch 2024 to PresentScheduling, assigning rooms, inspect rooms, as well as clean rooms. Stock closets get rooms ready for arrivals. Assist housekeeping with needs. Clean PAs. Use chemicals to clean. Help with laundry. Report back to manager.General LaborerSelect Brands LLC-Springfield, MONovember 2023 to Present Pack-off Throwing Blow down Palletizing Freezer Pack-off is bags of rice coming out of the machine down a line, we are to press down on them and make sure they are sealed properly and put them on racks to be retorted. Roughly 29 bags a minute and 24 bags a rack and 20 racks per rack. Throwing- We take the rice after it comes out of retort, place bags on conveyor belt to go through blowdown. Blowdown is rice comes to you and you pack 12 bags in box to be palletized. Palletized- take boxes of rice off belts put on a pallet (133) boxes fill out paperwork. Freezer prn (as needed) when blenders need shovel 66lbs of rice into 4 plastic dry food sanitized plastic barrels in freezer and take them out to blender to be carried up 4 steps and dumped into blender. OperatorBuckhorn LLC-Springfield, MOAugust 2014 to May 2017Relief operator. Had up to 3 lines and 4 people to relieve for breaks clean and inspect parts as they came out of molds. Downstack lines to palletize for forklift to take. Sign off on mods. Account ManagerNational T.v Sales and Rentals-Buffalo, MOAugust 2007 to May 2011I started as a customer service rep. Answering phones and taking messages. I then started sales in selling furniture and electronics and became an account manager of over 100 accounts. As an account manager I was responsible for deliveries of merchandise as well as setup And service it as well. And maintained an average route percentage of 2.5. I was trained to do tax preparation and then became assistant manager and was responsible for 2 account managers and to maintain a certain daily percent to fall within and and to do EOD paperwork and send all emails to the appropriate headquarters. Welder and FabricatorDrive on lift-Camdenton, MOAugust 2002 to November 2006Cut steel to desired lenght welded frames from boat lifts and boat docks assembled and installed on lake. Housekeeping/LaundryMariotts Tan Tar A-Osage Beach, MOApril 1998 to June 2002Cleaned rooms after customers have checked out. Spray and clean bathrroms chabge sheets on beds vacuum restock rooms with towels and other needed amenities. Ran and operated industrial size washers and dryers and ran linen thru industrial ironers.EducationDiploma in GeneralEKW - Elroy, WIAugust 1986 to May 1991Skills Account management (4 years) Marketing (3 years) Sales (4 years) Assembly (4 years) Customer service (7 years) Welding (5 years) Tax experience (1 year) Plastics injection molding (3 years) Manufacturing (4 years) Quality control (2 years) Supervising experience (2 years) Cash register (3 years) Hospitality (3 years) Guest services (7 years) Quality Assurance (2 years) Fabrication (2 years) Sales Management (1 year) Retail sales (2 years) Assistant Manager Experience (1 year) Production Food Quality Inspection Janitorial experience Cleaning Environmental services OSHA Custodial experience Hotel experience Guest relations Communication skills Hand tools Mechanical knowledge Housekeeping managementCertifications and LicensesDriver's LicenseAssessmentsCustomer focus & orientation  CompletedNovember 2023Responding to customer situations with sensitivity Full results: CompletedWork style: Reliability  ProficientNovember 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientFront desk agent (hotel)  ProficientNovember 2023Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientCleaner fit  ProficientNovember 2023Measures the traits that are important for successful cleaners Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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