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Title Administrative Assistant Front Desk
Target Location US-KY-Louisville
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Location: Taylorsville, KY Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveObtain a challenging and rewarding position as an Administrative Assistant/Office Assistant in a competitive and ethically rich company.SkillsAnswered calls, logs calls and manages office needs on a consistent and effective basisSuccessfully managed collections to a point of >90 and <90 being only 1 percent due.Proven independent worker and team playerExcellent work ethicAlways early to job and effective and efficient at preparing for the daySkilled in Word, Powerpoint, Excel, Cornerstone, Sharepoint, Netsuite, Zoho, and TraverseEducationEnglish Writing Degree - Rider University - Bachelor of ArtsEnglish Writing Studies  Clarion University - Transferred to Rider UniversityExperienceRight Touch Dental Center June 2024 to PresentFront Desk Receptionist Middletown, KYAnswer phonesManage Insurance EOBs/ChecksHandle patient appointments and changes to themInvestigate Insurance coverageClear and fill schedules when necessaryTake payments in person and over the phonePull charts daily and post schedule dailyMultitask when neededIndustrial Dryer and Kiln January 2024- April 2024AP Clerk Middletown, KYManaged accounts payable for IDKMatched up purchase orders, packing slips and invoicesEntered purchase orders into TraverseInvestigated and located missing information when neededReceived and invoiced all invoices in Traverse when I had all three required itemsTroubleshoot any issuesGreenwell Propane August 2023- December 2023Customer Service Representative Taylorsville, KYCimquest Inc. October 2019  July 2022Front Desk Administrative Assistant Branchburg, NJManaged collections and collection sheet on a daily basis to a point of only one percent outstanding in >90 and <90 fieldsFirst on phones -Answers calls, log calls, transfer callsHandled billing and managed all collection activitiesChecked and managed all filesMaintained stock of everything as necessaryHandled mail and checks when necessaryManaged any other random office responsibilitiesRobert Half  Dialight  Temporary Contract January 2019  March 2019Human Resources Assistant Farmingdale, NJWorked in depth with Cornerstone to create reports, analyze reports, verify users, manage performance appraisals, and managed an HR Mailbox for trouble shooting and issuesOrganized I-9 files, active employees files, terminated employees files, and HR filesManaged excel reports (Cornerstone reports) to troubleshoot for discrepanciesLane Bryant November 2018  January 2019Sales Associate South Plainfield, NJStock floor, straighten shelving and merchandise, purchases, returns, exchanges, and excellent customer servicePrice Waterhouse Coopers  Temporary Contract January 2018  March 2018Instructional Designer RemoteCenlar FSB June 2016  August 2017Instructional Designer Ewing, NJRicoh Americas July 2007  September 2015Instructional Designer West Caldwell, NJEaster Seals of New Jersey January 2004  January 2006Trainer East Brunswick, NJIncreased employee satisfaction and company efficiency by designing New Hire OrientationIncreased diversity acceptance and awareness by redesigning Cultural Diversity courseIncreased manager financial effectiveness by designing Financial Training for ManagersImproved employee and management relations by designing a Management courseIncreased compliance to Human Resources regulations by designing an Interviewing and Selection courseAXA Advisors December 2000  August 2003Training Specialist New York, NYIncreased employee morale through a business simulation I developed, designed and rolled outEstablished and maintained a 90% attendance and training compliance recordIncreased cross functional training and knowledgeChanged the culture of Brokerage to accept trainingMaintained and updated Standard Operating Procedures for Broker DealerPrudential July 1993  December 2000Learning and Development Specialist Newark and South Plainfield, NJDelivered New Hire Training weeklyManaged an escalated call team of tenCoached employees to provide excellent customer service

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