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Carnegie, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceProvider Relations SpecialistWorkwell Occupational Medicine, LLC - Carnegie, PA October 2017 to October 2023Working remotely for three years in the Provider Relations Specialists position for this Workers' Comp. company, I would contact doctors and office managers, for the Providers license, DEA and malpractice insurance to insure they were compliant with and state laws and regulations. I credentialed all the states in US including Hawaii and Alaska. Creation and daily upkeep of multiple spreadsheets for all states. Also, entering new doctors participation in network into proprietary database. Customer Service RepresentativeGillece Services - Bridgeville, PAJanuary 2010 to August 2017Although not looking for a sales position, I have increased sales over a seven year period, this was achieved by outbound calling, inbound calls and cold-calling to existing and potential customers. Managed up to 6 people on a team. Successful in efforts to ensure customers receive courteous, accurate and efficient service. Duties include and not limited to scheduling appointments, problem solving, entering and updating confidential information into database. Mass mailings, faxing, scanning and answering multi-line phones.Admissions AssistantPittsburgh Technical College - Oakdale, PAJanuary 2015 to January 2017Made contact with high school students on a daily basis to synchronize college visitation days. Cold calling while updating pertinent personal information in proprietary database. Assistant Preferred Provider CoordinatorCorVel Corporation - Green Tree, PAAugust 2007 to January 2014Total responsibility for creation and distribution of Workers' Comp. provider panels for PA as well as other panel states. Produced & printed all business cards, brochures and printed material. Recruited prospective providers into network through phone, mail and in person solicitation. Maintained good relations with doctors, employers, and third party administrators and agents. EducationGraduate in General StudiesChartiers Valley High School - Kirwan Heights, PAJanuary 1984 to May 1988Skills Typing Problem Solving Oracle Microsoft Publisher Microsoft Excel Microsoft Access Mitel/Softphone Microsoft Teams Computer skills Data entry Microsoft Office Data management Communication skillsCertifications and LicensesDriver's LicenseJanuary 1988 to June 2027