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Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLE /Jaywilliams@tesla.com Service Technician IIIAutomotive / EV TechnicianEDUCATIONUniversal Technical Institute (UTI)  Sacramento, CA Diploma Automotive / Diesel Technology Graduation: 07/22/2016 GPA: 3.95 Attendance: 98.36% Emphasis: Automotive  Hybrid Diesel Preventative Maintenance  HVAC ElectricalDiagnosis IQ: 144ASEs:A5-Brakes & A6-Electrial/Electronic SystemsCerritos College - Cerritos, CA, 2013 - 2014Major: Automotive Technology; G.P.A: 4.0Palomar College - San Marcos, CA, 2012 - 2013Major: Automotive Technology; G.P.A: 3.5PROFESSIONAL EXPERIENCETesla, Inc. - Fremont, CATesla Service Technician III April 2018  Current Perform quality inspections and verify proper performance of Tesla products. Perform mechanical adjustment to the steering and suspension and operate computerized wheel alignment equipment. Diagnose problems quickly, find solutions through root-cause analysis, and be empowered to take immediate action. Assist and interface Quality and Process Engineering teams to improve work instructions and other related processes Operate and maintain a wide variety of shop tools, power tools, and automotive electrical test equipment. Provide valid feedback to proper channels to help improve production processes and reduce overhead. Haynes Building Solutions - Sacramento CASupervisor 2016 - April 2018 Work directly with the Regional Managers on Problem Solving issues and to streamline new processes. Train and develop a team of individuals in standard procedure to create a productive environment Identify all constraints to work flow. Problem solve, and escalate issues as required. Organized team meetings and team building exercises with great success. Establish healthy communications between the customer and the company to ensure every need is being met. Paramount Building Solutions - Escondido, CA/ Sacramento CA 2011  2016 Mobile/Fleet Lead Mechanic 2014  2016 Performed maintenance for all light to medium duty trucks in the fleet. Traveled to sites to fix any vehicles in need of repairs. Fixed and maintained all cleaning equipment, such as buffers, scrubbers and sweepers. REFERENCESReferences available upon request