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Click here or scroll down to respond to this candidateCandidate's Name
Mohrsville, PA Street Address PHONE NUMBER AVAILABLE *** EMAIL AVAILABLEProfessional SummaryOrganized and dedicated administrative professional with successful experience in fast-paced office settings providing exceptional customer service. Hardworking team playerutilizing interpersonal skills, excellent time management and problem-solving skills.EducationGraduate of Governor Mifflin High School 1987Graduate of Miller Motte College 2024 with a Associates Degree in Business AdministrationSkillsManagement; Organized; Detail Oriented;Microsoft office, Microsoft word; Dictation; QuickBooks;Payroll; Windows; Letter Composition; Typing speed 95wpm; 10key; ScanningSkills; Strong organizational abilitiesCorrespondence WritingPatient Database maintenanceScheduling Tests and ProceduresStaff LeadershipAdministrative Office DutiesPatient RelationsAppointment Scheduling and ConfirmationTimely ProcessingSchedule CoordinationOffice CoordinationPatient Health InformationFacility CoordinatingWork History04/2022 to CurrentSurgical Scheduler Coordinator - Keystone Urology Lancaster PAResolved scheduling conflicts to maintain high-quality patient services.Expertly managed planning, scheduling, and coordination of outpatient procedures; Handle FMLA paperwork processing and payment collection.Arranged pre-operative and post-operative appointments for surgical patients.Educated patients about surgeries and provided treatment plan documentation.Collated pre-operative lab and imaging results to facilitate surgery planning.Updated patient records to reflect upcoming surgeries and medical histories.Coordinated with facilities to set up surgeries for 2 surgeons.Updated daily operating room calendars with accurate appointment schedules.Greeted and interacted with patients to provide information, answer questions, and assist with appointment scheduling..11/2018 to 03/2022Home health aide - Red Lion Health CareAssisted with dressing, grooming, and feeding needs, helping to overcome, and adapt to mobility restrictions.Performed laundry, grocery shopping and other light housekeeping duties.Provided mobility assistance such as walking and regular exercising.Assisted to support independence and well-being.Completed entries in logbooks, journals, and care plans to accurately document and report patient progress.Provided transportation and appointments management.06/2007 to 10/2021Superior Construction -Interior DesignerDeliver functional and pleasing designs for residential clients; Communicate with homeowners; builders; managed/tracked client orders; supervise installation to ensure quality; address clients concerns/complaints; Developed space planning concepts, color palette selections, and textile presentations.Determined personalized needs, tastes, and design preferences through thorough client consultations.Illustrated visual concepts during client presentations through detailed plans and sketches.Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.Communicated product information, installation methods and product upgrade options.11/2017 to 11/2018Office Manager/Office Coordinator - Iron Valley Real Estate-Communicate with homeowners; builders; managed/tracked client orders; supervise installation to ensure quality; address clients concerns/complaints.Process all incoming files, assist agents when needed, handle all scheduling of closings, reconcile AP/AR, handing daily deposit, Processed all check for agent upon completion of settlement.Evaluated programs and monitored implementation and compliance with regulations with the State.Skilled at working independently and collaboratively in a team environment.Self-motivated, with a strong sense of personal responsibility.Worked effectively in fast-paced environments.11/2016 to 11/2017Administrative Assistant -Steel City Real Estate Bethlehem PATo Jennifer, Owner, make sure all files were in order; handled all settlements, assisted agents in house with listings, issues and settlement.Handled all bank deposits as well as agents checks upon settlements, worked closely with in house title company as well as in house property management company.Greeted guests in with friendliness and professionalism.Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.Developed and maintained filing systems to facilitate easy access to information.Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.Created and distributed agendas for meetings and conference calls as part of meeting preparation.Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.03/2016 to 11/2016Local Office Coordinator/Manager - Coldwell Banker Hearthside -Allentown PAHandle all files from listing to pending to settlements, update and maintain daily spreadsheets, process settlements, responsible for all new agent paperwork.Managed and motivated employees to be productive and engaged in work.Accomplished multiple tasks within established timeframes.Maintained professional, organized, and safe environment for employees and patrons.Cross-trained existing employees to maximize team agility and performance.Onboarded new employees with training and new hire documentation.01/2014 to 03/2016Administrative Assistant -Keller Williams Realty Elite -Wyomissing PA-CLOSEDInput listing into trend, pend listing, do weekly reports on active and sold, maintain all listings, prepare files for settlement, attend settlements, if necessary, AR/AP, handle all escrow checks, Prepare agents commission checks, daily bank deposits, reconciliation.Answered multi-line phone system, routing calls, delivering messages to staff, and greeting visitors.Restocked supplies and placed purchase orders to maintain adequate stock levels.Scheduled office meetings and client appointments for staff teams.Created and maintained databases to track and record customer data.Assisted development and implementation of new administrative procedures.02/2012 to 01/2015Surgical Coordinator - Campanella and Associates Eye Care Reading PASchedule patient for upcoming Cat surgery and follow-up appointments, take payments on account, verify insurances, obtain referrals, obtaining records for the specialist from surrounding hospitals and doctors, obtaining records through EPIC, answering phones, general filing.Coordinated with facilities to set up surgeries for 2 surgeons.Arranged pre-operative and post-operative appointments for surgical patients.Updated patient records to reflect upcoming surgeries and medical histories.Expertly managed planning, scheduling, and coordination of outpatient procedures.Educated patients about surgeries and provided treatment plan documentation.Obtained pre-authorizations and pre-certifications ahead of scheduled surgeries.Resolved scheduling conflicts to maintain high-quality patient services.01/2009 to 01/2012Patient Access Administrator Asst. /Associate -Ephrata Community HospitalRegistration AssociatePayroll, FMLA paperwork processing, collection of payments from patientsScheduling patients for upcoming surgeries and procedures, MedictechAbsenteeism tracking, scheduling, filing of confidential information, attending meetings, taking notes and distributing appropriately, setting up appointments, interviews, listing new positions, processing paperwork for transfers.Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.Providing excellent customer service by promptly answering patient inquiries.Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.Candidate's Name
Mohrsville, PA 1954PHONE NUMBER AVAILABLE *** EMAIL AVAILABLEProfessional SummaryOrganized and dedicated administrative professional with successful experience in fast-paced office settings providing exceptional customer service. Hardworking team playerutilizing interpersonal skills, excellent time management and problem-solving skills.REFERENCESAvailable Upon Request |
