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Click here or scroll down to respond to this candidateCandidate's Name
Indianapolis, INEMAIL AVAILABLEPHONE NUMBER AVAILABLETalented Lead Customer Service Representative polished in balancing customer needs and company demands. Committed to building loyalty and long-term relationships with customers and achieving individual sales goals. Expertly coordinates customer service teams and coordinates programs to enhance productivity.Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Experience in customer service Communication skills PowerPoint and data entry Authorized to work in the US for any employerWork Experienceshipping and packing pickingSHEIN STYLE LINK LOGISTICS - Indianapolis, INApril 2023 to PresentI do picking packing shipping inventoryHome Health Aide (HHA)VALUE CARE AT HOME - Boca Raton, FLFebruary 2020 to April 2023I was a wonderful caregiver working and privCustomer Service AssociateTeleperformance - Florida City, FLFebruary 2019 to October 2020 Delivered fast, friendly and knowledgeable service for routine questions and service complaints. Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication. Addressed inquiries, resolved customer issues and managed customer relations. Organized and prioritized tasks and activities and worked within strict timeframes and deadlines. Security OfficerSecuritas Security Services USA - Florida City, FL February 2018 to August 2020 Addressed problems quickly and reported clear information while working under minimal supervision. Guarded restricted areas to prevent unauthorized entry. Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations. Verified photo IDs and tickets to allow guests passage. Completed incident reports to record security or loss prevention incidents. Checked footage and live feeds from surveillance cameras for trespassers and criminal activity. Observed patrons and customers to quickly address security situations. Screened visitors and employees for weapons and contraband with hand wands and metal detectors. Warehouse Packer Team Leader Shipping AssemblyAssura Windows and Doors - Florida City, FLAugust 2016 to September 2018 Followed safety policies, procedures and guidelines to prevent and reduce accidents and injuries. Worked additional hours and shifts to meet tight deadlines during peak periods. Prepared orders by processing requests, pulling materials, packing boxes and placing orders in delivery area. Utilized proper techniques for lifting, packing and handling heavy objects. Packaged items with appropriate materials to prevent damage during shipping. Trained staff on material handling processes to reduce shipping times. Provided detailed instructions for job responsibilities, safety protocols and company guidelines to new employees.EducationGED in Medical AssistingFlorida Career College - Miami, FLMarch 2016Skills MS Office Proficiency Customer Support Inbound and Outbound Calling Upselling Products and Services Customer Service Verbal and Written Communication Computer Skills Teamwork and Collaboration Good customer service Great teamwork and value Communication skills English Materials Handling Assembly Shipping & Receiving Security Loss Prevention Surveillance Packaging |
