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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Blanding AveMemphis Tenn. Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjective:Position within an organization utilizing educational and supervisory experience. Qualifications:Thirty-one years of managerial/accounting experience with constantly increasing responsibilities in staff and management training, customer needs analysis, program development and implementation of POS system, in-house advertising and promotions. Proven ability to manage effectively and generate profit for the organization Experience with UNIX system, course trained in Microsoft Products, PC skills and Project Management.Work History:2018-2024Computer Repair Technician, Flex InternationalSkilled technician responsible for diagnosing, repairing, and maintaining computer hardware components. Responsible for troubleshooting issues with desktops, laptops, servers, and other computer systems to ensure optimal performance and functionality. Adept at disassembling hardware, replacing defective parts, and upgrading systems. Knowledgeable about various operating systems, software, peripheral devices, remain updated on the latest technological advancements to effectively address diverse hardware challenges. Excellent problem-solving skills, attention to details, and the ability to work under pressure are essential for success in this role. 2013-2018Manager, Advance AmericaReviewed operating results of center daily, weekly and monthly to identify areas of opportunity for increased profits and decreased expenses. Ensure procedures outlining opening, closing, banking, collections, audits, local store marketing (LSM), all loss prevention (LP) procedures and other company policies are followed daily. Ensure compliance with federal, state, and local laws. Control cash flow, balancing and audits while maintaining LP standards. Maintain company standards ass related to staffing, operations, marketing, collections and customer service. 2011-2013Wire Technician, AT&TResponsible for maintaining accurate inventory and equipment for installations, service calls and trouble tickets. Determined the best position of receivers and equipment for strongest signal reception and ensuring broadband connectivity. Review order with customer and educate on the basics to use and enjoy their new service and equipment. Ensured the completed order meets and exceeds the customers expectation. 2005-2011Sales Manager, Rent A CenterTrain employees and managers in training in compliance with company regulations and operational policies. Prepared performance evaluations to ensure proper development of employees and managers. Responsible for daily and weekly reports, weekly and monthly projected sales forecast, payroll, and in-store merchandising for maximizing sales. Prepared weekly and monthly audits to ensure inventory controls. 2003-2005Manager, Yum Brands Inc.,Responsible for the staffing and scheduling of 25-30 employees. Trained employees and managers in proper handling of food and beverage according to company standards as well as health department regulations. Hired and trained employees and managers on compliance of company regulations and operational policies. Prepared performance evaluations to ensure proper development of employees and managers. Prepared weekly and monthly audits to ensure inventory controls. Responsible for daily and weekly reports, forecasts and projections.2001-2003Tax Examiner, Internal Revenue Service.Respond to taxpayers inquiries regarding preparation of a variety of tax returns, related schedules and other documents, resolve account inquires, advise taxpayers of any possible enforcement actions, manage sensitive case problems designated as requiring special case handling. Analyze and resolve tax-processing problems, adjust taxpayer accounts, prepare and issue manual refunds, perform multiple credit transfers, compute tax, penalty, and interest (including restricted interest). Education:A.A.S., Accounting, Southwest Tennessee Community College A.A., Business |
