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Phone : PHONE NUMBER AVAILABLEE-mail : EMAIL AVAILABLESkills Summary:Extremely dedicated, organized, and team-oriented. Outstanding customer service and communication. Highly skilled at assisting coworkers and customers utilizing best practices.Education:High School -GEDBachelor's Degree of Science in Information Technology (Pune College- India 2007)Bachelors Degree in Business Administration, Information Technology (WGU-2024-Present).Experiences:2008-2015: China-Salam Trading Company: Import & Export LogisticWe provide services and assist our most valuable clients worldwide to buy goods in China, such as logistics, shipment shipments, and documentation.Hong Kong- Logistics and Supply Chain:2017-2021: Estes News & Gift /Bluwire Inc.- store supervisorMy role as supervisor consists of directing the employees through their daily routines and interacting with customers to ensure a satisfactory experience. I also act as quality control, ensuring customer satisfaction through training employees properly and adhering to company policy.2018-Weaving Cultures, LLC: Monticello, MN Medical interpreter.We provide language services to non-English-speaking patients to help them communicate with doctors, nurses, and other medical staff.11/2021- 11/2022: USA Mobile Drug Testing- MSP AirportWe administer COVID-19 PCR tests to our local and international travelers at MSP Airport.2022- 2023: Elliot Park Neighborhood Inc.- EPNI- Community OrganizerAs a community organizer, I ensure that the Elliot Park Neighborhood community has access to affordable housing and a safe neighborhood.Awards and Acknowledgements:Certificate of outstanding work in customer service. (MSP Airport)Interpreter certificate.Pediatric First Aid/ CPR certificationSkillsProficient computer skills with Microsoft Office.Language:Somali, Arabic, French, English |