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EMAIL AVAILABLE PHONE NUMBER AVAILABLESUMMARYPrincipal QA Engineer with strong analytical skills and team lead experience coupled with my expertise in various Testing Methodologies, Techniques and Automation Testing Tools and play a key role in ensuring the team to deliver Quality Software.14+ years of experience in Software Quality Assurance and Software Testing of Client/Server Applications and Web-based applications.Strong experience working in Agile Methodologies and Frameworks involved in all phases of SDLC.Excellent written, verbal communication, and interpersonal Skills.Excellent written and verbal communication skillsCertified Scrum Master able to run daily sprints, explain reporting, and communicate testing issues to business decision makers.6+ years of experience in Saas based application like Oracle HCM(experience with functional and Integrations configurations modules like - Oracle Cloud Recruiting, Taleo Sourcing, Onboarding, Requisitions, Core HR via TCC and TBE)4 years on Web content management6 years in Accessibility Testing in Web based applications and Native applications using automation tools like Axe pro, Lighthouse, WAVE and AT tools like NVDA, JAWSEXPERTISEPreparing Test Plans, Test Scripts, Test Cases, and Test Data.Performing System, Functionality (Black Box), White box, Integration, Regression, Smoke, GUI, Database, User Acceptance and Mainframe Functional Testing.Automation Testing using Selenium WebDriver, IntelliJ, Eclipse, Visual Studio, NUnit, JUnit, and TestNG Testframeworks in creating test scripts, test suites, and HTML reports.Designing automation framework and scripts for End to End (E2E) testing using Selenium WebDriver.Manual testing and Automated testing using tools like QualityCenter, QuickTest Pro.Running tests such as Unit, Functional, Regression, Integration, System, End to End, Performance, Load, Stress, Backend, Black Box, and User Acceptance test (UAT) for Client/ Server Applications, ADA testing.Database Testing using background in MS SQL/ PLSQL.Writing complex SQL queries to generate reports to ensure data integrity and validate business rules.Performing database operations using JDBC APIs and writing several complex SQL queries to validate data in the backend and validation of public job posting methods with Taleo Recruiting - LinkedIn Job Posting.Developing BDD tests using Cucumber by writing behaviors and step definitions in Java and Gherkin format respectively.Analysis of Requirement documents, Design documents, and Business Rules.Working in all phases of SDLC and STLC development process and analyzed User Stories andparticipated in Sprint planning, Sprint review, Sprint retrospective, and Daily Scrum meetings.Using Test management, bug tracking tools like HP ALM, Test Director, MKS, SharePoint, QC.Using version control tools like GitHub, SVN.Education & CertificationsMaster of Computer Application (MCA) 2007 - Osmania UniversityMaster of Business Administration (MBA) 2004 - Pondicherry UniversityBachelor of Computer Application (BCA) 2001 - Osmania UniversityCertified Tester, Foundation Level (CTFL) 2005 from American Software Testing Qualification Board (ASTQB)Certified ScrumMaster Certification 2017SKILLSLanguagesJava, SQLWebHTML, CSS, JavaScript, XMLOperating SystemsMS Windows, UNIX, LINUXDatabasesMS SQL Server, Oracle, ODBMS, MySQL, MainframeSDLC MethodologiesWaterfall, AgileTracking issues/bugsMKS, SharePoint, JIRA. Quality Center (QC), Test ManagerTools & FrameworksAWS Databricks, Hadoop, ADA testing, Selenium WebDriver, TestNG, JUnit, Cucumber, QTP,POSTMAN, SOAP UI, Accessibility JAWS, WAVE, Reporting in BI, ALMIDEVisual Studio, Eclipse, IntelliJEXPERIENCEQA Data Analyst Sep 23 Till dateMphasis Client JPMorgan Chase, Wilmington, DE (May 24-till date)Project Name- CARI Consumer Analytics and Reporting InfrastructureCARI CBB is a data infrastructure for the Consumer Banking lines that provides account level profit and analytics used to drive decision making across the Business, Finance, Risk marketing and product organizations. Cloud Migration testing from Hadoop on premise to Databricks Cloud for loans, balance, revenues, deposits.Create detailed test cases independently to test web application create using java for internal and external purpose.Used JIRA for defect tracking management and to log the defects.Collecting data from primary and secondary sources.Analyze and identify the defects then report in JIRA and follow the defect cycle.Validate scripts as part of system testing and compare the data with on premise and cloud databases.Ensure all UAT QA testing efforts meet company standards, goals and auditing requirements and deliver on time.Act as a liaison with offshore QA team: providing assistance, script review, and workload balance.Operate regression testing to guarantee system quality processing from software release.Work with Tech team to validate on premises environment and cloud environment to ensure accuracy and proper allocation of measure across various attributes with Hadoop and Databricks scripts.Test the application thoroughly for datatypes, length, matching validating input files.Test usability and cross-site security vulnerability functionality of application.Environment: AWS Databricks, Hadoop, JIRA, Microsoft Excel, Abacus Studio, Alteryx DesignerMphasis - Client Black Rock Princeton, NJ (Sep 23 Apr 24)Project Name Black Rock and iShares Website for different countries like US, UK, CA, HKBlack Rock and iShares websites in-house testing and remediation specialist while working with the publishing and technical team to create accessible products. Perform accessibility audit and recommend solutions to fill the accessibility gaps based on WCAG standards, ARIA best practices, and PDF/Universal Accessibility as well as compliance with the ADA, Section 508, the 21st Century Communication and Video Accessibility ActTested and evaluated software tools from accessibility and usability perspectives. Understood design principles, guidelines, and relevant policies, including web accessibility standards.Collaborated across roles throughout the product design lifecycle to ensure accessibility in design system and be an accessibility advocate throughout the process for security, risk, compliance domains as well.Created custom components accessibility acceptance criteria for different patterns.Having experience in Assistive technologies such as Screen Readers (JAWS, Voice-over, NVDA, Chrome-VOX), Keyboard Accessibility.Experience in automated accessibility tools such as WAVE, Axe, and Site Improve tool.Using Agile methodologies including testing, documenting, and prioritizing defectsPlanning the sprint work to determine the testing environment, requirements, and goals.Tested the systems against a mixture of automated, specific manual tests, and assistive technology tools.Reporting / Documentation - delivered results of accessibility audits and tests.Protocol Development - contributed to internal processes to improve our support process for customers and end users.Environment: Accessibility Testing, NVDA, WAVE, AXE, Site Improve, Lighthouse, Narrator, JAWS, AzureSenior QA Analyst 6 months Contract Remote Jan 23 Jun 23Sagarsoft Inc. Glastonbury, CTProject Name - Operational Fraud Compliance and RemediationOperational Fraud Compliance and Remediation within the Credit, Collections and Fraud organization is responsible for identify instances and patterns of fraudulent activity associated with the sale of our Core and Mobile products. The Senior Analyst leverages data and general analysis techniques to identify unique and anomalous patters of activity and initiates response procedures to avoid losses. The Senior Analyst conducts procedures and partners with appropriate stakeholders across the Company to investigate instances of fraud committed by both internal and external bad actors. The Senior Analyst conducts root cause analysis associated with fraudulent events to identify weaknesses in business process operations and internal controls, recommends effective remediating solutions, and partners with the appropriate stakeholders to implement fixes.Responsibilities:Extracts, manipulates, visualizes, and analyzes accurate, relevant, timely, and cohesive analytics for identified risk areas.Identifies fraud risk areas to the business and required monitoring analytics.Supports the development of enhanced monitoring capabilities in all sales channels to proactively detect potential theft or fraudulent activity with respect to security, risk and compliance domains.Analyzed UAT data to identify instances and patterns of potentially fraudulent activity and if identified risk areas of the businesses are conducting operations in accordance with established policies/procedures.Effectively communicated the findings from the data analysis through various test scripts based on Incident Handling, Reporting and Analytics systems, Failover and Disaster Recovery, Audit Trail, Real-Time Monitoring, Data Security, User Access Controls, User Training and Awareness, Model Retraining, User Authentication, Compliance Reporting, Case Management, Anomaly DetectionFraud risk initiatives use rule-based systems, test various rule configurations to ensure they trigger appropriate alerts for potential fraud cases while minimizing false positives.Evaluated the accuracy of the fraud risk initiatives by comparing their results with the known outcomes of the test data. Measure the rates of true positives, false positives, true negatives, and false negatives.Worked collaboratively with internal stakeholders to implement fraud risk initiatives and/or to remediate existing practices that pose a fraud risk concern.Test case development, Defect management, Test executionEnvironment: HPALM, JIRA, SQL, BugDB, CI/CDPrincipal QA Engineer- Accessibility Jul 11 Mar 22 (Apr 22 Dec 22 Break due to relocation to US in Nov 2022)Oracle India Pvt Ltd Hyderabad IndiaProject Name - Oracle Fusion Cloud HCMOracle Fusion Cloud Human Capital Management has experience with core HR modules related to Talent Acquisition, Recruiting, and Benefits. Oracle Fusion Cloud HCM is complete solution connecting every human resource process from hire to retire. This provides a consistent experience across devices, enables one source of truth for HR data to improve decision-making, and empowers you with market-leading innovation to address your needs today and into the future.Sites Cloud ServiceWith our Sites cloud service marketers, agents can rapidly deploy interactive websites / microsites to support campaigns, informational sites, classic sites, classic dot.com, multiple-sites and dealer sites which support enterprise needs around publishing, customizing, content reuse and integrations with other supporting technology features, to benefit end user and marketer with marketing cloud.Oracle Web Center Sites Content CS8Oracle acquired FatWire Content Management System later it is known as Oracle Web Center Sites.As part of Web Content Management, we created, edited, posted, uploading, formatting, drag and drop and managed web content with WAF Policy, IAM Policy, Service and Common Policies with compartments hierarchies, Active Directorys Group policies, Upload SSL certificates source, (including articles, text, vanity URLs, SEO, reviews, ratings, images, videos, and audios - edit and view modes) to be published on online site. Tested Presentations using CMS automated templates through which we can jump between device to device like laptop, tablet, and smart phone formats. Tested various API Integrations like Linked In, Twitter, Facebook with sites user logins and personalized site themes. Tested Governance part through workflows and user polices for who can allow to approve, change, publish contents. Also tested for Multilingual translations support through which content can be translated into other languages and publish globally. Having knowledge on Asset model, Security model (attribute level, asset level, system security), templates framework, community server, Remote Satellite server, module design, customization and implementation, caching strategies, web analytics integration, search engine optimization, integration with portal/data/content (UCM) systems, website application deploymentResponsibilities:Creation of functional requirements documentation; analyzing requirement and create traceability matrixCollaborate with Business Analysts to understand functionality; collaborate with Development to clarify test coverage and understand impact of changesStrong working experience in Taleo Recruiting via Taleo Connect Client (TCC)Provide support to all HR activities like ORC workflow (creations of requisitions, approvals, offer approvals, E- share) interview scheduling and feedbackHaving experience in Taleo Passport integrations for job boardsHaving experience in Oracles Taleo Applicant Tracking system, supporting with TCC integrationsCreated TCC scripts, imports / exports via TCC for Oracle TEE products: Recruiting, Onboarding / Transitions and Performance ManagementCreated pages, Assets Modeling, CS Tools and Utilities, Publishing, Attribute Editors, Flex FiltersPerformed accessibility audit and gaps based on WCAG standards, tested ARIA best practices compliance with the ADA, Section 508 for software products.Experience in Assistive technologies such as Screen Readers (JAWS, Voice-over, NVDA, Chrome-VOX), Keyboard AccessibilityExperience in automated accessibility testing tools Oracles inhouse tool which is similar to WAVE and AxeExperience in Zoom testing, sticky keys, high contrast testingUtilized assistive technology, including JAWS and their hands-on usage with web browser.Designed and managed automation framework for REST APIs using Rest Assured, Eclipse, and Java.Wrote test automation scripts in Selenium WebDriver Using Java, Junit, and TestNG.Implemented Page Object Model (pom), Apache API in WebDriver scripts, Data-driven, KeywordDriven, and Hybrid Framework using Selenium WebDriver, Junit, and Java.Used Data Driven Framework to get data from Excel.Involved in testing SOAP and REST services using Rest Assured and tested both XML and JSON formats.Configure Maven for Java automation projects and develop the Maven Project object model.Set up Jenkins, GIT, and Maven to work together and provide smooth continuous integration.Performed Backend testing by creating and executing SQL queries.Utilized background in web standards-based development of accessible, interactive web UI using HTML5 and ARIA.Reviewed implemented UI and code, diagnose issues and recommend solutions.Involved in accessibility audits and reviewing Accessibility Conformance Reports based on the Voluntary Program Accessibility Template (VPAT)Working with stakeholders for backlog item prioritization, grooming, and understanding of epic/stories/tasksWorking with JIRA to create/enhance dashboards, monitor progress of sprint/workflow, and provide statuses in a timely manner. Manage both internal and external integrations of the product, Triaging P1 and S1 prod bugs, reproducing in prod and QA environments.Working on multiple priorities and/or projects simultaneously without impact to quality of work.Involved in work breakdown and estimation, sprint planning, monitoring progress and removing impediments to deliver solutions for business needs.Conducted Scrum ceremonies, Sprint Demos, Scrum of scrum meetings as well.Lead the QA Team, providing support on day-to-day issues, and working with business stakeholders and development teams with a complete, end-to-end understanding of technologies and business functions.Environment: Accessibility Testing, Cucumber, Agile, Maven, SQL DB2, Selenium, TestNG, HP ALM, JDK, Eclipse Plugin, Jira, Agile, Restful, and SOAP Webservices, XMLQA Lead Testing June 2010 May 2011Virtusa India Pvt Ltd Hyderabad IndiaProject Name - JPMC_IST EntitlementsTreasury and Security Services TSS Administration Center is an initiative to transform the management of a Clients Relationship with JP Morgan by introducing a simplified, standardized, integrated end-to-end self-service administration workflow with goal of supporting all TSS Products. Administration Center is Central Hub of Clients and Employees to View and Manage administration activities and that Provisions Clients, Products, User information and entitlements to applicationsResponsibilities:Coordinate and communicate with client/onsite team for Collections and Provisions module and also Client managementAttend and drive meetings/walkthrough session/group meetingsPlan and execute Knowledge Transition for the application domainReview deliverables and ensure Quality of deliverables.Leading team of 8, managing resources time and tasks on day-to-day basisInvolved in Writing test case for different high-level scenariosExecuted test cases through Soap UI tool and verified in SQL DeveloperConducted Defect analysis meeting, prepared metricsEnvironment: Restful, and SOAP Web Services, SQLSoftware Engineer Testing Sep 2009 May 2010Value Momentum India Pvt Ltd Hyderabad IndiaProject Name - MSA Main Street AmericaMSA is an insurance company in commercial and personal lines. Presently working on Non -Renewals (PL07, PL06 & PL05) module for personnel lines, doing backend testing, functionality testing, UI testing. This project has 4 main modules: New Business Issue, New Business Rate, Policy Change Issue, and Policy Change Rate for Home and Auto insurance. Doing endorsements, cancellations, reinstatements, rewrites and renewals as major transactions for state rollouts and doing defect maintenance as hand in.ALIR project, which is Interface testing by running daily a batch event for NY & MD, states as part of State rollouts. This project is about testing whether the Policy, Insured and Vehicle details are properly sent from One shield to Mainframe which is nothing but generating a DMV report.Responsibilities:Coordinate and communicate with client/onshore team for project related matterAttend and drive meetings/walkthrough session/group meetingsProvide or organize trainingsPlan and execute Knowledge Transition for the application domainReview deliverables and ensure Quality of deliverablesReport project status/issues to project managerLead the team, carry our team administration functionsManage resource time and tasks on day-to-day basisEscalate the issues to the business partners/stakeholders pro-activelyInvolved in Writing test case for different high-level scenariosConducted CAR meeting, prepared metrics, RTMLogging test defects in share point and reported it to the development team for Bug fixingEnvironment: Mainframe, SharePoint, QualityCenter, MySQL, ASP.NETSenior Information Specialist Jan 2008 - Dec 2008Travelers Insurance Hartford Connecticut USAProject Name - Work RouterWork Router is an application which turns paper requests into electronic format that can be routed and controlled. The paper documents are scanned and stored in CFS. Once they are indexed, they are released as batch of 100 documents which are routed through Work Router to FileNet where the users can see work items in their inbox based on their skills. The Administrator and Manager can do Work allocation/assignment. Work Router Management Information component will provide data for different purposes for example Transaction Team (processing team) and On-Line Management Information (dashboard) for Managers Day to day operational uses.Atlas3 RebuildThis is an ongoing project in Travelers which is in version 5.7.4. This project has to 4 main modules New Business Issue, New Business Rate, Policy Change Issue, and Policy Change Rate for Home and Auto insurance. The application is developed using Dot Net as front end, JavaCaps as Middle layer and Mainframe as backend. The application is being enhanced with less interaction to host by using Process Driver.ResponsibilitiesDevelop and maintain performance testing scripts via HP's LoadRunner tool in performance centerPerform detailed performance analysis and effectively communicate test results or performance issues to managementPrioritize performance tasks based on business impact.Establish a repeatable and systematic procedures of executing Performance tests and enforcing this procedureDevelop a Performance Testing Framework that evolves around the utilization of LoadRunner.Organize meetings with other project team members to facilitate performance testing related questions and/or issues.Establish and/or maintain a Performance Testing Framework that evolves around the utilization of LoadRunnerOccasionally perform manual testing tasksEnvironment: LoadRunner, HPALM, SQL, Mainframe, JavaCaps, Dot NetQA Analyst Aug 2007 Oct 2007TJX Companies Westborough MA USAProject Name - TK Maxx Store System applications testingRefund Management, Cash Management, Price adjustment, DiscountsStore Value Card (SVC)The TJX Companies is the worlds largest off-price retailer and comprises T.J Maxx, Marshalls, Home Goods, A.J Wright and Bobs Stores. I was involved in the following project doing Manual Testing. I was involved in Functionality Testing, Smoke Testing, Volume Testing, and Performance Testing. Worked on Basic Transaction System, Master Test Plan and SVC Test plan. Worked on AJBs Software Integrated Payment Solution - Retail Transaction Switch for Point of Sale. RTS is a multipurpose Transaction Switch that performs real time authorization for a variety of transaction types. Used Pathfinder is a GUI based network management system that allows real time access to network, store, and bank information in understandable format. Settlement module recognizes the format and delivery method of each bank and submits the transaction files according to specified configuration.Responsibilities:Performed black box testing on all Store Systems applications for TK Maxx and all TJX divisions using industry standard testing methodologies and practicesAnalyzed the user/business requirements, functional specs and Use Case documents and created the Test cases for System testingUsed manual and automated testing techniques to perform the Sanity, Functional, Integration testing and Regression testingInvolved in providing the Testing Effort estimates and provided the timely feedback on progress of the testing activityPerformed negative, positive and Black Box testingAttended the project meetings, release meetings, and QA status meetingsDiscovered, isolated, documented and reported defects (bugs)Created, modified and maintained manual test plans and test scriptsDesign Specification verification process as assignedWork closely with the development team on identifying bugs and ultimately determine how to best test complex functionalityReported and updated the defects using MKS Integrity ClientEnvironment: MKS Integrity Client, SQL |