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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Erie St. 365Willoughby Hills, Ohio Street Address
Phone: PHONE NUMBER AVAILABLEE-mail: bmillionStreet Address gmail.comObjectiveTo obtain and excel in a prestigious agency that allows continuous growth.SummaryFast Paced LearnerOver 6 years of factory based workOver 8 years of customer service, clerical and sales experience.Strong conflict management skillsProficient with Microsoft office programs.Very organized and goal oriented .Strong communications skills written, verbal and listening.Ability to solve problems and multitask.Experience servicing a complex product requiring specific expertise and knowledge.Work HistoryAnderson Windows Aurora Ohio April 2024 - CurrentMachine OperatorMachine Setup & Calibration Setting up and calibrating machine to ensure it runs to specificationMonitoring & Inspecting Product Inspect finished products for defects or deviations.Maintenance & Troubleshooting Perform routine maintenance to prevent breakdowns. Troubleshooting and resolving issues with machine.Documentation and Reporting Maintaining records of production runs, machine settings, and maintenance settings.Max Payroll & Financial Services Independence Ohio, Remote and Occasional In Person May 2020 - CurrentDirector of Case ManagementManage and oversee financial matters for clients, including budgeting, bill payment, and financial record-keepingReceive and manage income on behalf of clients, such as Social Security benefits, pension, or other sources of incomeCollaborate with clients to develop budgets based on their income, expenses, and financial goalsMonitor and track clients expenses, ensuring that bills and obligations are promptly paidPrepare and maintain financial reports for clients, documenting income, expenses and account balancesMaintain comprehensive and organized financial records for each clientAdhere to applicable legal and regulatory requirements in financial managementCrisis Prevention Intervention Instructor Independent Contractor January 2021- CurrentConduct Training SessionsEducate effective crisis intervention tools when faced with a potentially harmful situationEducate participants on conducting risk assessment to identify triggers & environmental factorsEncourage all participants to pursue continuous professional developmentCuyahoga Juvenile Detention Center Cleveland Ohio, Oct 2017- July 2020Detention OfficerMaintaining Security and ensuring the safety of inmates, staff and visitorsMonitor and supervise inmate activitiesRecord head counts and maintain accurate record of inmate movement and behavior.Conflict Resolution; Mediate conflicts and de-escalate tense situations among inmatesPrepare accurate and detailed reports on incidents, disciplinary actions and behaviorsRespond promptly to emergencies, such as fights, medical, fires & natural disastersAlways maintaining a professional standard and producing consistencyProgressive Casualty Insurance Mayfield Ohio, Sept 2014- Sept 2017Consultant Sr/ Retention SpecialistMaintain department and customer files and review for accuracy before sending to final scanning.Uses software applications to track, gather information, and answer inquiriesResponds to fax requests and retrieve legal documentsHandles inquiries and transactions for single or multiple lines of businessProcesses cancellations, renewals, reinstatements, endorsements, payments, and state/federal filings on Progressive systems.Ensure all work is carried out with all legal requirementsCheck for compliance with each states individual regulationsPrepare and sort inter-office and outgoing mailLakeland Community College Kirtland Oh, April 2014- Sept 2014Student AmbassadorAnswer questions and explain campus resources while providing campus tour for new students.Communicate over the phone with new students to set-up orientation sessions.Train new students on how to setting up and navigating college computer system.Work collaboratively with professors and other school staff.1 of 15 candidates recommended and selected for characteristics of diversity, enthusiasm, hard work, and high motivation.The Exchange Willoughby Oh, July 2013- Sept 2014Sales AssociateUtilize suggestive selling skills to increase store revenue.Develop new ideas for advertisement, which leads to increased sales and customer traffic.Complete daily inventory work.Giant Eagle Warehouse/ Seaway Foods Solon Oh, November 2010- May 2013Loader/ Tow Motor OperatorEDUCATIONLakeland Community CollegePursuing Associates degree in paralegal studiesEuclid High School DiplomaIndustrial Arts & Drafting (Auto Cad)Oracle Data Based Computer Language |
