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Click here or scroll down to respond to this candidateCandidate's Name
Bena, MN Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEProfessional SummaryCertified IT professional organized, dependable, and successful at managing multiple priorities with a positive attitude. Adaptable professional and proven knowledge of IT strategy, validation procedures, and configuration management. Offering excellent communication and good judgment. Motivated to learn, grow, and excel in this industry.Technology SummarySystems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP; Systems Administration; Networking; Network Troubleshooting; Physical and Logical Security; Networking Standards and Protocols; System Backup and Recovery; Cloud Computing; Technical Support; Microsoft Azure; Linux Command Lines & Scripts; CCTV, Digital SentryHardware: PC Repair, Disassemble and Reassemble desktop PCs; Hardware Troubleshooting; RAM, Hard Drives, Motherboards, Network Interface Cards, and Processors.Software: Microsoft Firewalls; Malware Remediation; Adobe Acrobat XI Professional; Scripting with Visual Basic; Classless IP Addressing; Software Troubleshooting; Microsoft Cloud Services; Help Desk SupportSecurity: Identify, Classify & Remediate Threats, Risk Assessment & Incident Response, Digital Forensics, Hybrid/Cloud Operations; Cyber Security Planning and Management, Log Files Analyzation, Security Protocols for Wireless Networks & Mobile Devices; Intrusion Detection/Prevention; Systems Security, Windows Based Server Security; Hacker Prevention; Security Operations Center; Intrusion Detection & Prevention; Disaster Recovery; Business ContinuityNetworking: Enterprise, Data Center, Cloud and Virtual Networking Operations; Configurations; Network Security & Troubleshooting; Wireless Network Administration; Switch & Router Configuration.Key Skills and AchievementCustomer Relationship Management: Developed and maintained strong relationships with customers, addressing their needs and offering tailored solutions to drive sales and enhance customer satisfaction.Technical Troubleshooting & Surveillance: Monitored and analyzed live video feeds and audio-video equipment to identify suspicious activities, documenting findings and submitting detailed reports to supervisors, showcasing an ability to manage technical systems and ensure compliance with security protocols.Data Entry & Management: Processed transactions, managed inventory, and handled sales documentation with accuracy and efficiency, demonstrating strong attention to detail and data management skills.Training & Team Leadership: Trained and supervised new team members in sales, customer service, and surveillance operations, improving overall team performance and ensuring adherence to best practices.Confidentiality & Compliance: Maintained strict confidentiality of sensitive information and adhered to company policies and state regulations, demonstrating reliability and integrity in handling critical tasks.Communication & Customer Service: Leveraged excellent verbal and interpersonal skills to engage customers, assess their needs, and provide exceptional service, resulting in expanded customer bases and repeat business.EducationInformation Technology Security Administrator September 2023 My Computer CareerCertifications: Linux Essentials; CompTIA SecurityGED May 2005 Bemidji Senior High School Bemidji, MNWork HistoryTechnician Representative AOL Online/Globe Life Bena, MN July 2024 - PresentSales Representative Vector Marketing and Cutco Products - Bena, MN November 202-PresentSurveillance Operator Northern Lights Casino Walker, MN April 2018 May 2019Cashier Palace Casino and Hotel Cass Lake, MN January 2017 - February 2018Blackjack Dealer Palace Casino and Hotel Cass Lake, MN February 2016 - January 2017 |
