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Click here or scroll down to respond to this candidateCandidate's Name
Street Address N. Dauphin StStreet Address Street Address
Chestnut, Illinois Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLESUMMARY OF SKILLS:Microsoft SuitePROFESSIONAL EXPERIENCE:July 2024 to presentDecatur Memorial HospitalPre-registration Pre-authorization specialistOctober 2010 through PresentIllinois Department of Human RightsHuman Rights Investigator I, II, and IIIAs an investigator for allegations of discrimination under the Illinois Human Rights Act, collects information on cases in the form of statistics, records, and other documentation, as well as by interviews of complainants, respondents, and witnesses; conducts informal fact-finding conferences including both parties to a case.Collects information, testimony, and records on employment, housing, credit and public accommodations discrimination cases or sexual harassment in education cases; conducts on-site visits, informal hearings or conferences.Performs analysis of cases and makes recommended decisions; prepares reports on cases for administrative review.Conducts basic negotiations of settlements at any point in an investigation when both parties agree to conciliation. Participates in continuing training and education opportunities to develop professional skills and knowledge of the philosophy, procedures, rules and regulations of the agency.Performs other duties as required or assigned which are reasonably within the scope of the position.Under general supervision, works independently conducts investigations of allegations of more difficult cases of employment, public accommodations discrimination, or allegations of sexual harassment in education; develops reports of findings of fact, parties terms of settlement and agreement and necessary correspondence to concerned parties.III.Investigator III maintains a case load of alleged complaints, collecting information to perfect charges, counseling complainants, ascertaining jurisdiction and recommending decisions; acts as a lead worker in orientation of new employees, assisting lower-level employees with difficult situations, and acting in the absence of the supervisor; and carries a case load of routine investigation cases.Also, performs duties of an advanced specialist in investigations, developing or revising techniques and methods of investigations; may perform coordinative functions with local governmental jurisdictions on equivalent compliance ordinances; travels as needed to accomplish the operational goals and objectives of the agency.December 2008 through October 2010Illinois Department of Human ServicesHuman Services Case WorkerUnder general supervision of the Hunan Services Case Manager performed intake procedures and interviews to determine eligibility for services such as Link, Medical programs calculated the number of benefits, conducted interviews and began verifying information provided by the client and providing incorrect information to investigators for issues that appeared to be incorrect.December 2005 to December 2008 Office Associate:Illinois State PoliceUnder general supervision of the OA V, performed complex and confidential duties. Employed specially acquired skills and knowledge instrumental in the data input and retrieval of data into and from a centralized computer base. Reviewed, analyzed, encoded and entered highly complex division documents into the divisions computer system according to established guidelines. Performed various functions on the LEADS/NCIC computer system. Assigned message numbers to incoming messages received over LEADS/NCIC system. Responded to inquiries from sworn officers requesting information on individuals through the following computer systems: LEADS, NCIC, SOS, TIPS, CCH, FBI and DCI.December 2000 to December 2008: Office AssistantIllinois State PoliceResponsible for reviewing, processing, and dissemination of requests for Illinois State Police traffic crash reports.Responsibilities also included the data entry of incident reports as well as investigative records for adult and juvenile investigative files and maintaining the security of those files.Independently access the Internet to review and process requests to the Illinois State Police traffic crash reports from the insurance industry submitted to the Crash Retrieval Web Page.Corresponds through email with the insurance industry to resolve problems and to obtain the correct information needed to process the request.Utilizes database software to perform inquiries in the ISP traffic crash database to answer questions from the insurance industry, law offices or private citizens; submits correspondence to requesters who have not included the required information in their request.Reviews ISP field investigatory reports for accuracy and compliance with divisional policy; contacts ISP district personnel to resolve errors or problems identified with the field investigatory reports.Assist in the testing of new Mobile Capture and Reporting (MCR) software as well as assist with the training of ISP sworn officers in the use of the MCR software.During the absence of Unit supervisor (Executive I), receives temporary assignment to perform Unit supervisors duties.Responsible for the data entry of all juvenile Field reports as well as the data entry of all adult Field and Incident reports.1998-2000 Support Service StaffLincoln Developmental CenterResponsibilities included working in residential buildings preparing meals and for providing snacks to residents in assigned work locations, interacting with residents on a daily basis, monitoring behavior and reporting unusual behavior, assisted with meal and implementation, provided a safe and sanitary environment, promoting independence and good choice making according to their prescribed diet plan.Responsibilities also included moving off residential buildings with resident movement to the school building providing meals and provided a safe and sanitary environment.Participated in special events for residents such as Halloween events, trolly rides, and other extracurricular events for residents1992-1998 Apprentice Line MechanicBall FosterResponsibilities included performing all mechanical duties covered by regular shift maintenance.1985-1992 Research AidJacques Seed CompanyAssisted in all aspects of planting, hand pollinating, thinning of research plots, as well as harvesting corn and bean production.EDUCATIONA.A. from Heartland Community CollegeB.A. University of Illinois at Springfield Illinois Major in Criminal JusticeAWARDSPhi Theta Kappa National Honor Society2 Certificates of Recognition Illinois State PoliceLicenses Held EMT-BClass B Drivers License |
