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Click here or scroll down to respond to this candidateContactPHONE NUMBER AVAILABLE (Mobile)EMAIL AVAILABLEmLINKEDIN LINK AVAILABLE(LinkedIn)Top SkillsInterpersonal SkillsCommunicationBusinessCertificationsToastmastersCertified Life CoachHonors-Awards2022 Women of Influence for Non-Profit ProfessionalSiti Girl Dallas MagazineSherelle ReedBloom Strategist, Speaker, Author, Trainer, Motivator Dallas-Fort Worth MetroplexSummaryI AM FOSTERING A CAREER WHICH FULFILLS MY OVERALLPURPOSE IN LIFE. I AM AN INDIVIDUAL WHO IS STRONG IN TEAM LEADERSHIP, TRAINING, CUSTOMER SERVICE, DETAILS AND PEER ENCOURAGEMENT.ExperienceSherelle A Reed Enterprises LLCChief Executive OfficerJuly 2019 - Present (4 years 1 month)United StatesFIND YOUR RESILIENCE CORPORATIONFounder/VisionaryAugust 2014 - Present (9 years)Frisco TXFind Your RESILIENCE empowers females to Learn from their Past, Live Today and Pursue Purpose!Sherelle A Reed Enterprises LLCEmpowerment and Motivational SpeakerJune 2014 - Present (9 years 2 months)Frisco, Texas, United StatesI recognize that the self worth of women often diminishes as a result of the adversity they have experienced. This often cause issues with esteem and a feeling of inadequacies. I am no stranger to adversity and I am passionate about encouraging and training women with steps that will build their self- esteem and eliminate their tendency to fall prey to forfeiting their progress, process and purpose in life.I am also passionate about training businesses about the importance of providing a stellar experience to their customers and clients. Bank of AmericaPage 1 of 617 years 2 monthsGlobal Learning Organization/InstructorApril 2013 - November 2021 (8 years 8 months)- Responsible for training lines of business associates and management(Fraud, Risk and Compliance)- Travel to various sites across the country- Conduct both Virtual Intructor Led Training and Intructor Led Training sessions- Foster relationships with Learning Managers and Instructional Designers- Assist with the creation of Learning Materials- Use WebEx Training Center for VILT- Perform T3 training of information to other instructors Corporate Instructor, OfficerOctober 2005 - November 2021 (16 years 2 months)Plano, TexasAssociate training and development, content design, quality control, in person and virtual trainingCorporate Facilitator IIOctober 2004 - November 2021 (17 years 2 months)United StatesAssociate Readiness TeamOctober 2012 - April 2013 (7 months)- Trained across the Lines of Business regarding various mortgage investors- Created Training Material on new products and processes needing to be trained to associates- Facilitated training in classroom, LiveMeeting (Web Based), telepresence and side by sides- Performed individual assessments of retained content of the trained material Page 2 of 6- Made recommendations to management on the next course of action to ensure accuracy in policy and procedure- Worked closely with management to develop a game plan on the best way to refer information to associates- Worked with management on problem solving practices needing implementationBusiness Support Team TrainerSeptember 2011 - November 2012 (1 year 3 months)- Trained the line of business associates at multi sites on the overall FNMA Short Sale policy and procedures- Kept the line of business well trained on all changes in Short Sale policy and procedure- Created Training Material for instruction- Performed Quality Assurance of FNMA files- Trained one on one, classroom, live meeting and telepresence methods- Practiced Time management and problem solving skills- Operated as a FNMA Subject Matter Expert (SME) with knowledge of FHLMC as wellSenior NegotiatorOctober 2009 - April 2011 (1 year 7 months)- Managed performance reporting - Sr-Trained team members on all updates - Sr-Assisted team members with issues Sr-Conducted one on one sessions with executives explaining Short Sale process - Sr-Planned team building activities and outings - Sr Page 3 of 6-Negotiated short sale deals- Customer Service problem resolution for agents and customers- Goal sets working hard to meet or exceed sales goals- Time management and multitasking skills- Educated customers and agents on the short sale process Awards Top Performer Awards, Most Spirited Awards, Special Recognition AwardsFNMA Short Sale NegotiatorOctober 2009 - September 2010 (1 year)Personal BankerSeptember 2005 - September 2009 (4 years 1 month)Frisco, TX- Real Estate Loans completed application, process and closing- Customer Service performed problem resolution for customers- Sales explained benefits of products to customers- Educated customers on financial matters and maintenance of their accounts- Trained associates on best practices regarding customer service and products- Goal sets worked hard to meet or exceed sales goals- Time management and multitasking skills- Educated customers on financial maintenance of their accounts Coldwell BankerResidential RealtorFebruary 2003 - September 2005 (2 years 8 months)New Orleans, LA- Real Estate SalesPage 4 of 6- Customer Service listed and showed properties to clients, developed marketing strategies for listed properties,negotiated offers on real estate sales, prepared purchase agreements- Workshop Planning coordinated the gathering of real estate professionals for the purpose of educating groupsof potential clients on the real estate process from start to finish- Educated clients on the sales process as well as the direction of the real estate market - Explained in detail the closing documents Beacon Light Baptist ChurchFinance and PurchasingMay 1998 - February 2003 (4 years 10 months)- Stocked four locations with operational needs- Assisted over 50 in house ministries with operational needs- Made sure all incoming inventory is processed in the system and tagged appropriately- Performed annual audits of assets at all locations, and provide reports for the administrator- Processed incoming contributions for members for each location and prepare annual contribution reports for themEducationUniversity of PhoenixBachelor of Business Administration (B.B.A.), Business Administration and Management, General (2009 - 2012)Southern University and Agricultural and Mechanical College at Baton RougeEducation (1988 - 1991)Page 5 of 6Southern University and Agricultural and Mechanical College at Baton RougeEducation (August 1988 - December 1990)Southern University and Agricultural and Mechanical College at Baton RougeEducation (August 1988 - December 1990)Abilene Christian UniversityMaster of Arts - MA, Organizational LeadershipPage 6 of 6 |
