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Click here or scroll down to respond to this candidate[Charles Noble][Street Address ] PHONE NUMBER AVAILABLE [Noble806@gmail.coml]SUMMARY[I have been with my current employer for over 10 years leaving due to pending layoffs at my company. I have extensive experience and exposure to IP phone systems including programming, installation, data, and network. During this current role I have provided Avaya Installation, IP phone set up, SIP trucking, PBX installation, and have worked with Nortel. I am very familiar with ACD vectoring, call routing, maintaining exceptional customer service, and am very organized in may work environment. My many years of experience has provided me the opportunity to obtain many certifications in relation to my position as well as exposure to all sides of the telecommunications industry. I would relish the opportunity to share my skills and experience as well as join a great team with the opportunity to continue growing my skillset. I am available within 24hr for both a phone and an in-person interview and would make a great fit to any team.]Education[1994], [AC FLORA HIGH][ 2005-2006 Midlands Technical College] [ Information Technology][ 2012-2015 The University of Phoenix] [ Information Technology] Experience[WIRE TECH] [AT&T] [AUGUST 2017] [PRESENT DAY Install wired modems and routers at customer residence Installation of internet-based television through wired modem Program customers devices with Wi-Fi adapter to internet dynamic address. Install all wiring and miscellaneous items included with in the installation. Educate customer about the various services that included in the installation Work with rg6 and rg11 cable, cat5 cable, component cable, HDMI cable Job consists of climbing, drilling, fishing walls, assembling equipment, reading results of test equipment, understanding details of test equipment, customer service, and sales, Page 2[ LEAD TECH] [AIC GLOBAL] [SEPTEMBER 2005] [JULY 2017] [Maintains and tests existing telecommunication systems. Install new PBX systems, fax or other communication systems within a customer location. Works with NEC, Samsung, ESI (Toshiba IP-Edge, CIX), Nortel, Lucent, Avaya, and Cisco phone systems. Works with Toshiba MAS installation including ACD and Strategy VM. Works with Toshiba Virtual Ip edge Dell server with VMware, ACD net server, and Call manager applications. Works with analog SIP, PRI, and T1trunks Provides local and out-of-area installations Works with VOIP, ADTRAN and Cisco routers and data switches, computer installation, Fiber installation, audio codes gateways, and more. Works with Valcom paging systems. Makes programming changes such as IP addresses and extensions as needed. Maintains an inventory of parts needed to replace or repair the systems. Completes all paperwork regarding moves, adds, changes, repairs and maintenance as needed.][LEAD TECH] [LUCENT TECHNOLOGIES] [ JULY 1997] [ SEPTEMBER 2002] Provided wiring and splicing from basic to complex Performed basic testing and other circuit operations testing Assisted in setting up, preparing, pulling, and removing of cables on the network as requested Maintained excellent customer service while installing telecommunication cables Applied tone source grounding, and opened cable pair and record test results Installed network Fiber and Coax for Alcatel-Lucent DDM2000 within data centers Installed power cable on racks from the equipment to the power station or BDFB and connected Power with insulated tools Fiber optic splicing and installation SC/SC either fast connect or hot melt Tested Noise margins and Light levels for copper internet installations or Fiber Installation Installed and Tested VoIP/pots lines Rack and Stack of computer and telecom equipment Continuous training on various types of Telecommunications equipment and how to improve customer service Ethernet/Coax installation in residential or business environments. Changed firewalls, V lans, and passwordsPage 3Skills & AbilitiesCERTIFICATIONS LT 2000 The Thing That make Communications Work Certified Fiber-Optic Installer Course EG 2400 Basic Electricity for Power Applications CN 2000 Basic Job Specifications and Drawings Basic Cable and Satellite Installation Strata CIX Certification (Formerly TCTS) VIP edge Cloud Telephony Technical certificate IP Equivalent Certification (Formerly TCTE) Certificate IP edge Technical Certification: VoIP Internetworking Certificate Strata Messaging Certificate SV8100 - Foundation Electra Elite IPK II Basic |
