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Title Service Operations Coordinator
Target Location US-MO-Springfield
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
CoordinatorSpringfield, MO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceBakery ManagerDunkin Donuts Springfield, MOOct 2023 to PresentIn charge of all bakery products, for sale within the store. Follow recipes and train others to do the same. Inventory, ordering, keep track of daily sales. Maintain a clean and orderly workspace. Operations CoordinatorCountry Home Elevator & Stair Lifts - Brighton, MO April 2023 to May 2023Coordinate scheduling between multiple departments and vendors. Track multiply projects, from sales to install. Proofread contracts, blueprints, and invoices for accuracy and pay close attention to detail. Technical writing and training when needed. Work with General Contractors on commercial and residential sites. Meet deadlines, weekly record and run reports for Management. Lots of emailing and phone calls, meetings, conference calls, and note taking. I key in orders, coordinator the site surveys, pre wires, and installations. Make sure the customer has all the information and that all "loose ends" are taking care of to the customers satisfaction.Commercial CordinatorMediacom Communications Corporation - Springfield, MO July 2020 to April 2023Coordinate service and the delivery of Advanced Services for MVS/PRI and SIP for businesses nationally. Approve contracts, proofread paperwork and coordinate conference calls installs and pre wires. Key orders, order equipment, and coordinate with multiple departments including sales, technical, construction, and scheduling.HR CoordinatorMediacom Communications Corporation - Springfield, MO September 2017 to July 2020Responsible for assisting with recruiting, employee record-keeping, scheduling interviews, producing reports on HR activity, and planning workplace preparation for meetings, conferences. Learned excellent organizational, people and time management skills. Internet Support SpecialistMediacom Communications Corporation - Springfield, MO September 2016 to September 2017Troubleshoot internet, phone, and video services and issues. Lots of customer service and sales. I deal with lots of different kinds of people, from all over the united states, who are usually not happy. Making customers happy, handling, fixing, listening, and calming down difficult situations, is a job I do very well and take a lot of pride in at Mediacom.Met deadlines, processed payments. Assisted owner in every aspect of office that ran three different businesses.Receptionist/DispatcherADZ Trucking - Springfield, MOMarch 2015 to August 2015Answer multi-phone lines, dispatch drivers and update, maintain, and convey load board information, problem-solve truck and trailer issues between maintenance and drivers, as well as office staff. Assist owner and manager in all aspects of the office, including accounting and payroll, HR and recruiting. Lots of great customer service, maintain a great relationship and re pore with customers and staff.Forklift DriverReckitt Benckiser/Frenchs - Springfield, MOSeptember 2012 to December 2014Unloading trailers, pulling pallets of product, forklift driving, push pull forklifts, reach forklifts, shipping and receivingCMABristol Manor - Willard, MOFebruary 2011 to January 2012Was an an assistant to the Manager, ran all aspects of medical office, answered phones, talked with doctors, and family. Passed medication, filled out paperwork correctly and in a timely manner. SecretaryMoore Property Management - Kansas City, MOAugust 2009 to February 2010Customer service, answered phones, obtained rent payments, filing, data entry, assistant to manager, computer work and paper work.CMAAlbany Place - Bolivar, MOJanuary 2009 to July 2009Pass medication, cook, clean, make appointments and set up transportation for residents, assistant to office manager.Store ManagerAdvance America - Bolivar, MOOctober 2005 to November 20081Opened and closed store. Complied with company and state laws to provide short term loans to customers. Responsible for balancing safe and money drawers. Hired, trained, and managed other employees. Experience with making schedules, profit and loss reports, budgets, marketing, and ordering supplies.EducationAssociates in Computer ScienceVatterott College Springfield - Springfield, MODecember 2004Skills Customer Service (10+ years) Guest Service Reception Front Desk Front Office Property Management Medication Administration Multi-line Phone Systems Proofreading Office experience Office management Calendar management Phone etiquette Telecommunication (2 years) VoIP (3 years) Schedule management (3 years) Project coordination (3 years) Data entry Typing Phone triage (6 years) Customer support (10+ years)Certifications and LicensesServSafePresentAssessmentsTechnical support  ProficientJanuary 2023Performing software, hardware, and network operations Full results: ProficientWork style: Reliability  ProficientMarch 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientProject timeline management  ProficientApril 2023Prioritizing and allocating time to effectively achieve project deliverables Full results: ProficientOffice manager  ProficientMarch 2023Scheduling and budgetingFull results: ProficientAttention to detail  ProficientMarch 2023Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientSpreadsheets with Microsoft Excel  ProficientApril 2023Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientAdministrative assistant/receptionist  Proficient March 2023Using basic scheduling and organizational skills in an office setting Full results: ProficientHome health aide skills  ProficientMarch 2023Providing care to patients in a home settingFull results: ProficientCustomer focus & orientation  ProficientOctober 2022Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationI'm easily teachable, very easy to work with, and handle people and pressure well. I believe the day is what you make it, and getting in a hard days work is a great way to make it. There is nothing more powerful than a made up mind.

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