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Title Billing Specialist Customer Service
Target Location US-SC-Inman
Email Available with paid plan
Phone Available with paid plan
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LORIBRACKETTEMAIL AVAILABLEPHONE NUMBER AVAILABLEInman, SC Street Address
Detail-oriented and methodical Senior Legal Billing Specialist offering 15 years of experience in related roles. Exceptional abilities in conducting research, problem-solving and prioritizing simultaneous tasks. Leverages resourcefulness, critical thinking skills and superior work ethic for top job performance.PROFESSIONAL SUMMARYMaynard Nexsen - Billing Specialist10/2023 - 01/2024Fisher & Phillips LLP - Billing Specialist04/2023 - 10/2023Ogletree, Deakins, Nash, Smoak & Stewart, P.C. - Senior Billing Specialist06/2015 - 04/2023WORK HISTORY Prepare/Distribute Prebills monthly Prepare/Distribute Billing Invoices Submit invoices electronically for E-Billed clients Handle some rejections Maintain monthly Prevail Status Log of billing activity Follow-up on unbilled prebills prior to month end Assist with Client/Matter maintenance projects regarding rates, addresses, billing notes, etc Review daily reports essential to billing functions Communicate with Billing Team or Billing Manager on any issues that require additional assistance to resolve. Process bills for assigned locations from creation to completion Prepare approximately 300 prebills, distribute them for review, and processAbility to work under high pressure and strict deadlines and prioritize accordingly Provide account reconciliation and assist collections Understand and correct issues arising due to the implementation of insurance coverage Effectively listen, understand, and handle specific work requests Strong customer service, communication, and problem-solving skills Initiate and complete requests for supporting documentation required by the clientProvide clients with WIP, outstanding bills, and/or other billing- related questions.Responsible for 55 attorneys within four office locations and their respective practice assistants and office administrators for each of those officesSKILLS Billing systems and software Insurance Verification Invoice Processing Payment posting Invoicing proficiency Research and due diligence Billing and Invoicing Microsoft Office Customer Service Customer service support Account updating Administrative Support Deadline Adherence Invoice Generation Billing Data Verification Billing Document Creation Discrepancy Resolution 10-Key Data Entry A/P and A/R expertise Discrepancy Reconciliation Financial Transactions Quality Control Word Processing Team Collaboration Bank Statement Reconciliation Accounting Support Bookkeeping Correspondence Correspondence Preparation Error RevisionLincoln Land Community CollegeSpringfield, IL  01/2003General courses; Focus onEDUCATIONMathematics and computer studies.Saad and Manios, LLC - Bookkeeper10/2014 - 05/2015Law Office of William H. Thomas, III - Paralegal/Bookkeeper/Office Manager04/2012 - 10/2014Prepare approximately 600-750 proformas/prebills and distribute them for review Train and mentor new employees as well as assist when needed Ability to work under high-pressure strict deadlines and prioritize accordinglyProvide account reconciliation and assist collections with researching discrepanciesUnderstand and correct issues arising due to the implementation of insurance coverage (reversing and rebilling)Successfully worked through a firm-wide accounting software transition with minimal difficulty Effectively listen, understand, and handle specific work requests Strong customer service, communication, and problem-solving skills Initiate and complete requests for supporting documentation required by the clientProvide clients with WIP, outstanding bills, and other billing-related questionsProactively seek and provide recommendations to improve existing processes and share insightful topics and newly learned processes via team billing meetings Provide coverage when other billing specialists are out of the office. Process payroll and make payroll deposits for state and federal withholding Prepare Quarterly payroll returns, 1099's, and W-2's Pay vendor invoices promptly and take all reasonable discounts on invoicesPay any debt as it comes due for payment, including online bill paymentsCalculate sales taxes and hospitality taxes and remit them to the government before the due date Daily entry of sales, paid-outs, and food orders Record cash receipts, bank deposits, credit card sales Periodic and monthly reconciliations of every bank account and other accounts to ensure accuracyCalculate variances from the budget and report significant issues to managementComply with local, state, and federal government reporting requirements. Open new probate, tax, business, real estate, and general files Prepare pleadings, correspondence, corporation forms, tax forms, excel worksheets, and WillsEntry of time for myself and attorney; prepare and review monthly bills to clientsHandle all accounts receivables, payables, bank reconciliations, and billing in Quickbooks Itemization of Credit cards into appropriate expense accounts Work with an accountant to prepare yearly taxes Meet with clients to complete discovery, review and sign documents, Panichi Law Office - Legal Assistant03/2011 - 03/2012Heavner, Scott, Beyers & Mihlar, LLC - Foreclosure Specialist 08/2008 - 08/2010Polachek & Clark, PC - Legal Secretary01/2006 - 01/2008and gather further information Monitor office supply levels and reorder as necessary All filing, scheduling, answering phones, and general office duties as requested.Open new divorce, family law, criminal, landlord/tenant, and probate filesPrepare pleadings and correspondence and meet with clients to review discovery documentationEntry of payments and expenses in both billing and banking systems; create monthly bills for clientsAll filing, answering phones, daily banking, and filings at the Courthouse.Train new employees on the judgment process; handle contested files and prepare necessary documents; daily respond to all requests for documents and/or status updates on filesPreparation of Judgment for Foreclosure; Motion for Default; Motion for Judgment of Foreclosure and Sale; Motion for Summary Judgment; Motion to Substitute Party Plaintiff; Motion to Amend Complaint by InterlineationPrepare and update spreadsheets for attorneys, clients, and co-workers Responsible for tracking various case events using spreadsheets Maintain foreclosure status for assigned accounts Process foreclosure cases from creation through property sale accurately and timelyScheduled matters for Judgment hearing; handled county status calls; prepared Notices of Sale; provided status updates to additional counsel and clients.Maintained files; prepared pleading indices; requested and follow up of medical recordsTranscription, preparation of pleadings, discovery, and correspondence Communicated with clients, claims adjusters, and other attorneys Scheduled appointments, depositions, hearings and meditations. TrueNOTARY PUBLICAderant Expert and Classic, Paperless Billing Viewer, Elite, Microsoft Outlook, Word, Excel, One Note, PowerPoint, Access (Certification), QuickBooks 2011 - 2014, Creative Accounting Software (CSA), Amicus, ADMINISTRATION SKILLSQuicken, Timeslips, Cilo, WordPerfect, FileCabinet, Nuance, Document Management System, ARCs, iManage, Webview, IntApp Open, IntApp time entry, Visibility, LPS, Lenstar, Vendorscape, Bill Blast, EBH, PACER, Westlaw, various e-billing software platforms, Dropbox, Google Docs, 80+ wpm, 12,000 kph with a 1% error rate

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