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Administration Assistant Resume Denver, ...
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Title Administration Assistant
Target Location US-CO-Denver
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Candidate's Name
Administrative AssistantAurora, CO Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI HAVE DONE MOSTLY TEMPORARY CONTRACTS I AM STILL OPEN TO TEMPORARY CONTRACTS BUT SHOULD A PERMANENT JOB OPPORTUNITY ARISE I WOULD CONSIDER IT Authorized to work in the US for any employerWork ExperienceDocument ScannerDouglas County Government (CO)-Castle Rock, COMay 2024 to August 2024I scanned paper documents and maps related to open space properties in Douglas County Front Desk ReceptionistGarry Albert CPA-Castle Pines, COMarch 2024 to April 2024I answered all inbound calls I scanned tax documents I processed payments and I processed the mail outgoing and incoming I also scheduled appointments for clients to have their taxes prepared Medical Records Support SpecialistAdventhealth-Parker, COSeptember 2023 to November 2023I scanned paper medical information into the patients medical chart I was hired through a staffing agrency it was a short term assignmentMedical Front Desk ReceptionistRocky Mountain Cancer Centers-Aurora, COJuly 2023 to August 2023I checked in patients for their appointments,I processed co-pays and scheduled future appointments and answered incoming callsPBX Switchboard OperatorColorado Blood Cancer Institute-Denver, COMarch 2023 to May 2023I answered incoming calls, I transferred calls to the appropriate departments, I also printed out financial statements and mailed them out.Medical Records ScannerPinnacol Assurance-Denver, COSeptember 2022 to December 2022I would prep paper workman comp medical files after which I would scan them to become Electronic medical recordsHIM SpecialistThe Medical Center of Aurora-Aurora, COApril 2022 to July 2022I prepared,scanned and indexed, medical paper records.after this process the paper medical records would become electronic medical recordsHealth ScreenerRose Medical Center-Denver, CODecember 2021 to March 2022I conducted covid screening questions to each person who enters into the hospital I also gave e directions to wherever the person needed to go in the hospital Customer Service RepresentativeADT Security Services-Aurora, COMarch 2021 to June 2021I would make outbound calls to customers I would schedule appointments for customers to get their alarm system upgraded I would also answer inbound calls Customer Service RepresentativeConduent-Denver, CONovember 2020 to January 2021I answered calls from people who would inquire about a traffic citation they received in the mail I aso data entry to process payment over the phone and payments received through the mail. SchedulerKaiser Permanente-Denver, COFebruary 2020 to March 2020Patients would call me to schedule eye appointments or have various questions was a temporary position Managed Care RepresentativeAnthem, Inc-Denver, CONovember 2019 to December 2019I would call Medicaid patients and I would tell them about Managed Care Plan and if they wanted it I would enroll them in the plan the position was temporary Medical Records ReviewerAURORA MENTAL HEALTH CENTER-Aurora, COJune 2019 to July 2019I was organizing and extracting patient information for data entry prior to archiving/shredding of files.Followed by entering data using Excel spreadsheet the job was temporary PBX Switchboard OperatorRenaissance Denver Central Park Hotel-Denver, COSeptember 2018 to March 2019I dispatched all incoming calls to the appropriate departments, I filed reports and I took room service ordersNutrition AssistantSt. Anthony's Hospital-Lakewood, COSeptember 2017 to July 2018when a patient would call and wish to order food from the hospital patient menu I would place their order the position was a call center settingTelephone InterviewerPSB Research-Denver, COMay 2015 to August 2017I conducted various types of surveys in a call center setting Medical Biller and CoderBlue Cross Blue Shield-Denver, COJuly 2013 to February 2015I processed insurance claims using ICD-9 & CPT coding and I also updated medical records I also had to verify patients info through medical records I also processed prior authorizations and release of informationMedical Front office/InternshipInner City Health Center-Denver, COMay 2013 to June 2013I used medical billing software to conduct new patient intake.I conducted insurance billing procedures and follow up, performed CPT-4 and ICD-9 Coding, I received cash payment and posted the payments. Additionally, I communicated with patients regarding their rights and understanding of HIPAA LAWS,I I updated and filed medical RecordsEducationCertificate in Medical Coding and BillingKaplan College - Thornton, COSeptember 2011 to September 2012Skills Adobe Acrobat (4 years) Customer support (10+ years) Hospital experience (2 years) Windows (6 years) Medical office experience (8 years) Databases multi phone lines (9 years) Resident's rights Telephony Medicare (2 years) Typing (7 years) Analysis skills Hotel experience (1 year) Multi-line phone systems (10+ years) Medical records (6 years) CPT coding (2 years) Microsoft Outlook (10+ years) Microsoft Powerpoint (3 years) Process improvement Data entry (6 years) Documentation review (2 years) Hospitality (3 years) English (10+ years) Quality control QA/QC Medical terminology (2 years) Phone etiquette (9 years) Managed care (Less than 1 year) Medical billing (2 years) ICD-9 (2 years) Records management (2 years) Microsoft Access (6 years) Customer service (7 years) Medical coding (2 years) Filing (9 years) Microsoft Excel (9 years) HIPAA (7 years) ICD-10 Clerical experience (10+ years) 10 key typing (9 years) Medical Receptionist (1 year) Medical scheduling (2 years) PeopleSoft Accounting Upselling Organizational skills Insurance verification (2 years) Epic (6 years) Quality assurance (3 years) Communication skills (10+ years) Guest services (9 years) OSHA (7 years) Continuous improvement HVAC QuickBooks (2 years) Microsoft Office (9 years) Microsoft Excel (9 years) Microsoft Outlook (9 years) Meditech (2 years) Microsoft Word (9 years) Microsoft Powerpoint (2 years) Customer service Guest services Clerical experience (9 years) Epic (4 years) HIPAA Medical terminology (2 years) Medical records (7 years) Accounting Hospital experience Hotel experience Typing (10+ years) Google Suite Telecommunication Records management Document management (2 years) Order entry Windows Microsoft Access QuickBooks (7 years) Databases EMR systems (6 years) Help desk Quality assurance Data management Quality control Documentation review SharePoint QuickBooks NetSuite Anatomy knowledge Continuous improvement Regulatory reporting Front desk Research Communication skills Data entry (5 years) Medical administrative support Microsoft Office (7 years) Urology Phone etiquette Organizational skills Computer skills (10+ years) Health information management (7 years) Medical office experience (2 years) Math Cold calling ICD-9 HVAC Multi-line phone systems Time management Salesforce (4 years) Sales Scripting English Computer science Insurance verification Medicare Filing (10+ years) Editing Adobe Acrobat Release of information (6 years) Medical billing Writing skills (10+ years)Certifications and LicensesDriver's LicenseAssessmentsAttention to detail  CompletedAugust 2024Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: CompletedWork style: Reliability  ProficientDecember 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientMedical receptionist skills  CompletedJanuary 2024Managing physician schedules and maintaining accurate patient records Full results: CompletedWork motivation  ProficientMarch 2024Level of motivation and discipline applied toward work Full results: ProficientAdministrative assistant/receptionist  CompletedNovember 2022Using basic scheduling and organizational skills in an office setting Full results: CompletedCustomer service  ProficientJuly 2020Identifying and resolving common customer issuesFull results: ProficientProtecting patient privacy  ProficientFebruary 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientCall center customer service  ProficientJune 2022Demonstrating customer service skills in a call center setting Full results: ProficientCustomer focus & orientation  ProficientJuly 2021Responding to customer situations with sensitivity Full results: ProficientPatient-focused care  ProficientMarch 2024Responding to patient concerns with sensitivityFull results: ProficientData entry: Attention to detail  ProficientOctober 2022Maintaining data integrity by detecting errorsFull results: ProficientProtecting patient privacy  ProficientJanuary 2023Understanding privacy rules and regulations associated with patient records Full results: ProficientFood service: Customer situations  ProficientMarch 2024Identifying and addressing customer needs in a food service setting Full results: ProficientCustomer service  ProficientAugust 2022Identifying and resolving common customer issuesFull results: ProficientCustomer focus & orientation  ProficientAugust 2022Responding to customer situations with sensitivity Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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