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Click here or scroll down to respond to this candidateRESUMECandidate's Name
Street Address Promenade Way, SWAtlanta, Georgia Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEQUALIFICATIONS:Effective Customer Service techniques.Analytical and problems solving skills.Multi-tasking & fast pace learning abilities.Both team player and independent hands-on workerEXPERIENCE:Shiftsmart (Remote Work From Home) April 2020 Present16000 Dallas Parkway, Suite 550Dallas, Tx 752nefits and place48Soleo Health-Outbound Survey CallerCNSI-Wyoming Medicaid-Inbound Customer Services Representative I assisted member with their benefits and claims.Small Business Administration - Inbound Call Center Representative I assisted customers with their SBA loansDynata Call Center - Outbound Survey CallerUnited Health Care Inbound Customer Services representative Assist member with their Healthy Benefits Flex card and place phone order.RETIREMENTMarch 28, 2012 PresentL-3 Communication Display SystemsAlpharetta, Georgia 30004February 6, 1995 - March 27, 2012PAYROLL SUPERVISORProcess Bi-weekly and monthly payroll for 350 employeesData entry of all new hires, terminations, rehires, and transfersAuditing and keying timecards into payroll systemsComplete time and attendance reportResponsible for stop payments and handling of all garnishmentsCalculate and process of Employee Leaves of Absence paymentsMaintenance of the PTO and Vacation Accrual report for all employeesProcess Bonus and Commission ChecksProcess all salary changes and retro adjustmentEnter all employee direct depositPreformed Payroll auditing pre and post processing to ensure accuracy, compliance, overall balancing and reconciliation.Process HR paperwork; new hires, benefits, salary changes and other deductionsDistribute paychecksAccounts Payable/Receivable when neededPrepare and reconcile journal entries and bank depositsServed as cashier for daily petty cashSKILLSMS Word for Windows, Excel, Office and Lotus 123Payroll Systems: UltiPro, ADP, Ceridian and 10 Key by TouchEmployee OrientationEDUCATONWestern Olin High School - 1969Birmingham Business Center - 1972UltiPro Payroll TrainingADP-Payroll TrainingCeridian - Payroll TrainingSupervisor TrainingASSESSMENTSCustomer Focus & Orientation(Responding to customer situations withSensitivity)Call Center Customer Service(Applying customer service skills in a callcenter setting)WORK STYLE: RELIABILITYTendency to be reliable, dependable, and actwith integrity at work. |
