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Title Dental Office Assistant
Target Location US-NC-Burlington
Phone Available with paid plan
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 Career Objective
To secure a career opportunity where I can grow professionally and personally. To obtain a career that helps others through my communication and counseling and Human Service skills. Where I can use my, customer service experience and compassion to make a positive impact.Education
Pfeiffer UniversityMisenheimer, NC
Graduated May 2020Bachelor s in Communications
Bachelor s in Counseling and Human
ServicesSkills      Honest, Trustworthy      Experience with answering phone calls from patients/customers      Working in the nursing home I have experience communicating to residents and their families      Teachable      Organized      Loyal      Willing to meet challenges and work through them      Bookkeeping      Treatment Planning      Patient Care Coordination      Customer Service      Verbal and written communication      Creative Problem-Solving      Proficient in Microsoft word, Microsoft excel, Microsoft PowerPoint      Knowledge of Dental Insurance      Appointment Scheduling      CPR and AED certified      Patience
Work Experience Clapp s Nursing Home     Certified Nursing Assistant/ May 2017- April 2022I was responsible for assisting and caring for residents with daily living activates such as, meal prep, getting ready for the day, baths, showers,  cleaning, waking up, and assisting resident to bed.  I was also responsible for taking blood pressures, pulses and respirations. I was responsible for charting activates of daily living for each resident.The Pregnancy Resource Center of Stanly County     Internship / Jan 2020- May 2020I was responsible for charting paperwork of clients I also attended the pregnancy classes and checked in members/clients for classes . I assisted in watching babies/children while mothers and fathers attended class. I organized baby clothing in their boutique and categorized it by summer or winter clothing for boys and girls. I was also responsible for organizing diapers by sizes for different clients that came into the resource center. This internship gave me experience in working with/ helping mothers and babies.
The Village At Brookwood (Cone health)     June 2021-July 2022
I was an Activity Director for the Healthcare portion of the Village at Brookwood. I was responsible for preparing activities for the residents and leading those activities. I spent quality time or group time with each resident. I was also responsible for completing activity paperwork for each resident. This job included preparation, time management, organization, and communicating effectively.
Pool Brokers USA (Office Manager)    July 2022-July 2023This was a temporary job I was responsible for scheduling, invoicing payments, overseeing task such as sorting and sending emails. Keeping up with office supplies, maintaining files, answering phone calls, taking and delivering messages and scheduling new customers and times for product delivery.Chapel Hill Oral Surgery      Treatment Coordinator    June 2023-May 2024
I was responsible for scheduling appointments, designing treatment plans that best fits the patients  needs, taking payments, running insurance plans for patients calling patients and answering any questions they may have. Worked closely with the patients to schedule and design the correct plan for them.Volunteer Experience      Volunteer at Universal Nursing Home In Ramseur      Was Counselor Assistant at Quaker Lake Christian Camp      Volunteer at Kopper Top Horse Camp
      Arbor Springs Nursing Home in Albemarle
      Habitat for Humanity
      Faith Community Nurse blood drives
      Community Health Fairs in LibertyAwards and Acknowledgements      Earned CNA(Certified Nursing Assistant) Senior year of High School      Microsoft Office Specialist Award
      Joined Sorority and was Vice President of Operations for a year
      Was in  Human Service s club
      Was on Homecoming Court Freshmen year of college
      Earned Bronze and Silver Award In Girl Scouts      Mental Health Aid Certified
      Internships through pregnancy resource center      Healthcare experience

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