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EMAIL AVAILABLE PHONE NUMBER AVAILABLEExperienceInsurance ClerkCompetitive Insurance CreationsOctober 2017 to January 2018 (2 Months)Answered calls, file paperwork, fax, copied,assisted clients with payments, scheduled appts, typed information in computer data, worked with Windows Microsoft computer software, maintained all office dutiesCustomer Service RepTeleperformanceJanuary 2014 to October 2016 (2 Years, 8 Months)Answered multiple phone calls via with computer, Insuance Rep, Assisted customers with insurance payments, complaints,typed data in computer, and faxed, emailed, used the computer for escalting issues in the dept. Physician Locator SpecialisrUniversity Health CareOctober 1999 to April 2013 (13 Years, 5 Months)Answered multiple phone calls on computer, transferred calls to Phyicians and Doctor offices, assisted patients with detailed messages to their Physicians and Nurses, used fax machines connected to computer data base assisted patients with problems or concerns delvered messages via through emails and to offices took control of all necessary issues Also was a Shift Leader in assisting patients with issues Everything was use of computer EducationWalden UniversityStudied Business Administration, 2018Blue Diamond Award for best Customer Service Rep and Leader