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Click here or scroll down to respond to this candidateCandidate's Name
Street Address Filigree placeDacula G.A Street Address
Phone: PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEObjective: Highly detail-oriented, friendly, and a motivated Call Center/Pharmacy Technician with over 2 years in experience providing excellent customer service in a retail pharmacy.Experience:Summit Joint and Spine CenterCurrentMedical Receptionist/Pharmacy technician:Call center (handling high volume of calls)Assisting patient with questions about their medicationSubmit Prior Authorization form for patients medicationUpdating patient information on electronic medical records EMR systemCoordinating patients medical ordersFollowing company policies on patient service standardsKroger Pharmacy: Grayson, GA Duration: June 2022- May 2023 Pharmacy technician:Assisted pharmacist and support staff with managing high volume of prescription orders at counter and drive-thru Handledcalls that do not require personal attention by the pharmacist, including those to physiciansComplete morning returns to stock medicationComplete patients profiles and verified insurance and personal informationPublix Bethlehem, GA Duration: October 2021 to April 2022Help pharmacist prepare prescription by counting and pouring medication and labeling the prescriptionResponsible / accountable for registering all related sales on assigned cash register, collect, and handle cash as requiredAnswering customer calls and complete morning return stock prescriptionBelk: Snellville, GA Duration: April 2019 to Oct.2020Designation: Signing, Customer Service and MerchandiseResponsible for providing a great customer shopping experienceSet up and removal of signs for promotional events/sales and completing price changing activitiesMerchandise men department and replenishmentMacys: Buford, GA Duration: 2016 to 2019Designation: Signing, Customer Service and MerchandiseResponsible in providing an excellent customer experience by ensuring that both the store and online customer are always the #1 prioritySet up and removal of sign for promotional events/salesInventory process and perform all function in a timely accurate and efficient manner and flex between tasks as directed by supervisorEducation:Graduated from Gainesville High School 2002Attended Gwinnett technical college in 2016 Excel 2013 Course Completed Pharmacy Technician program. 2001Skills:Strong knowledge of common medications, labeling and storage. Adheres to regulatory requirements to protect inventory and mitigate risk.Filled and dispensed prescriptions quickly and thoroughlyAbility to use the computer office equipment (fax, copy machine and scanner)Microsoft officeEMR and ECW Experience Ability to type 40 wpmBilingual Spanish/English, I enjoy translating Spanish to speaking patientsSelf-motivated, energetic, hardworking, honest, organized, and has the ability to multitask in a fastpaced high-volume call center environment |
