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PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryA Customer-focused leader with a driven work ethic and documented record of excellent guest service. Friendly with strong communication and interpersonal skills to maintain business. Problem solver. Quickly addresses customer questions and concerns. Dedicated and hardworking can communicate efficiently and effectively. Three months of experience in retail. Solid team player with an upbeat, positive attitude and commitment to providing excellent customer service. Proficient in scanning goods and collecting payments, resolving complaints, and training newly hired cashiers. Friendly multitasker with in-depth knowledge of POS system operations.ExperienceWalmartMount Juliet, TNCashier and Customer Service Team Lead 02/2019 08/2020 Scanned, priced, and bagged customer groceries quickly to keep lines moving.Assisted with training new cashiers and customer service team members to increase the speed of onboarding.Cleaned and stocked front-end areas, including register changing tapes and ribbons.Worked closely with front-end staff to assist customers and maintain satisfaction levels.Greeted customers promptly and responded to questions.Answered Phone calls and made it my job to assist customers in the best wayfedexMurfreesboro, TNPackage Handler 09/2020 04/2021 Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.Assisted in loading delivery trucks with prepared packages.Used scanners to track parcel information such as condition or receipt.Loaded completed orders on pallets according to delivery numbers.JOURNEYS IN THE COMMUNITY LIVINGMurfreesboro, TNCaregiver 08/2020 04/2021 Assisted with meal planning to meet nutritional plans.Helped clients with personal needs from exercise to bathing and personal grooming.Monitored vital signs and medication use, documenting variances and concerning responses.Engaged client in physical and mental activities to sustain the quality of life.ST THOMAS MIDTOWN HOSPITALNASHVILLE, TNPatient Care Technician05/2021 present Monitored vital signs and assisted patients with hygiene care.Charted patients health data via computer ever two to three hours.Engaged in physical activities and help improve patients motor skill abilities.Assisted nurses with variety of duties throughout their work shift.EducationHigh School DiplomaMunford High SchoolMunford, TN05/2016Health AdministrationMiddle Tennessee State UniversityMurfreesboro, TN2016 2020SkillsPublic Speaking TeamworkLeadershipCommunicationPerseverance and motivation Customer and Personal ServiceReading ComprehensionTime ManagementCritical ThinkingStrong Work EthnicGoogle Suite software skillsMac Operating System skills |