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Title Medical Assistant Customer Service
Target Location US-IL-Olney
Email Available with paid plan
Phone Available with paid plan
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Candidate's Name
Olney, IL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEMedical Records CoordinatorMedical AssistantWorks well in a high-pressure environment.Well-organized and efficient., self-motivedProfessional Patient Care, customer serviceAuthorized to work in the US for any employerWork ExperienceMailroom ClerkState of Illinois-Lawrenceville, ILApril 2024 to July 2024Scanned all outgoing and incoming mail forContraband for all inmates. Processed allLegal mail.Activities DirectorPetersonhealthcare-Flora, ILFebruary 2023 to August 2023Daily activitiesChartingFront End SupervisorWal-Mart-Olney, ILSeptember 2022 to July 2023Worked as Front-end Cashier and Supervisor. Helped each customer with the checkout of groceries. Scanned checks and deposits for carrier pickups.Front Desk ReceptionistMarion Eye Center-Olney, ILMay 2022 to September 2022Scheduled appointments, verification of insurance and prior authorization. Set up treatment rooms, helped with In Office Exclusions, Daily stocked of treatment rooms, vitals, worked with Practice Fusion and Epic. Strong communications with doctors by computers on non-clinic days and worked closely with hospitals for reports and records, requested records, sent reports by computer thru outlook and scanned into proper charts. EducationNursing in Medical Technology/RecordsUS INSTITUTE - Fort Collins, COAugust 2019 to November 2021Associates in Medical AssistingUS Institute - Fort Collins, COMarch 2017 to September 2021Skills Clerical (10+ years) EMR (5 years) Insurance Verification (5 years) Vital signs (10+ years) Documentation review (10+ years) Medical Office Experience (6 years) Medical Records (10+ years) Patient Care (10+ years) Medical Terminology (10+ years) Microsoft Office (6 years) Nursing (10+ years)Military ServiceBranch: United States ArmyService Country: United StatesRank: CaptainMay 1987 to November 2000Commendations:Purple HeartOver seas tour x 2Desert StormCertifications and LicensesCertified Medical AssistantMarch 2019 to PresentCPR CertificationFebruary 2019 to March 2024First Aid CertificationMarch 2019 to December 2025AED CertificationJuly 2019 to PresentBLS CertificationAssessmentsCustomer focus & orientation  ProficientOctober 2022Responding to customer situations with sensitivity Full results: ProficientAttention to detail  ProficientNovember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientProtecting patient privacy  ProficientOctober 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientProtecting patient privacy  ProficientDecember 2022Understanding privacy rules and regulations associated with patient records Full results: ProficientPatient-focused care  ProficientJune 2024Responding to patient concerns with sensitivityFull results: ProficientVerbal communication  ProficientNovember 2022Speaking clearly, correctly, and conciselyFull results: ProficientManaging accounts in QuickBooks  CompletedAugust 2024Using QuickBooks software to manage business financials Full results: CompletedFiling & organization  ProficientAugust 2024Arranging and managing information or materials using a set of rules Full results: ProficientMedical terminology  CompletedJanuary 2023Understanding and using medical terminologyFull results: CompletedCustomer service  ProficientNovember 2022Identifying and resolving common customer issuesFull results: ProficientRetail customer service  CompletedJune 2023Responding to customer situations in a retail setting Full results: CompletedMedical receptionist skills  ProficientOctober 2022Managing physician schedules and maintaining accurate patient records Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationAuthorized to work

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