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Click here or scroll down to respond to this candidateCandidate's Name
Bloomfield, NJ Street Address * PHONE NUMBER AVAILABLE * EMAIL AVAILABLESummary of QualificationsNetwork Technician with extensive experience, including turn-up of FiOS equipment and background in customer service.Expertise: remotely program and test FIOS equipment throughout Verizon footprint, fiber optic transmission systems, LAN/WAN communications, router configuration, ATM, optical line and network terminals, voice switches.Completed 60 credits toward college degree.Independent Adjuster- Designated Home State Indiana. Also licensed in Florida, Texas, North Carolina, South Carolina, Louisiana, AlabamaState Farm Certification in Auto, Policy / Wind Hail, and Estimatics.Focused. Stay on task/ project until completed. Strong time management skills.Plan and prioritize in a fast-paced environment to meet critical deadlines.PC skills: Windows Operating Systems; Microsoft Word, Excel, PowerPoint; TCP/IP.Outstanding work ethic: resourceful, versatile, efficient, adaptable.VZ systems: BAAIS, BDM, CCP, IVPP, NMA, PONNMS, Sun Secure, TIRKS, WFA.Professional ExperienceVerizon Communications, Inc., Livingston, NJ 1986 2018Network Technician - Transport Creation (2005 2018)Configure, test, troubleshoot and turn-up data circuits supporting fiber-to-the-premise networks. Problem-solve and collaborate with intra-company customers to remotely analyze, test, repair, install, and maintain telephone equipment in Verizons expansive telecommunications network. Provision, turn up and assist in testing FiOS equipment in Verizon Central Offices nationwide.Developed expertise with fiber optic transmission systems, LAN/WAN communications, routers, ATM, optical line terminals, optical network terminals, voice switches.Provide tier 1 technical provisioning support for Network Operations and Central Office Hub Technicians. Perform remote provisioning of patches for transport equipment.Network Technician - Server & Datakit Administration (1997 - 2005)Administered servers utilized by Verizons Network Operations center (NOC). We gave the users access to the systems they needed. We also did the maintenance for them. Maintained services, routers and switches. Provided network access to Central Office sites throughout NJ. Provided maintenance and upgrades needed to the system.Central Office Technician (1988 1997)Tested and analyzed customer trouble reports on POTS, Special Service and IEC services. Maintained telephone switching, power and transport equipment at central office sites. Interpreted service orders, circuit diagrams, and trouble reports. Analyzed troubles, testing, repairing, installing and maintaining telephone switching, transport, and power equipment. Performed preventative maintenance.Customer Service Attendant (1986 1988)Problem-solved with 50+ customers daily on issues related to telephone service troubles. Analyzed troubles, tested to verify line condition, and identified root cause. Processed service repair orders for dispatch to outside technicians always using prompt, courteous attention.Pilot, Mobile Al 2020Insurance AdjusterAccess property damage and settle customer claims.Federal Emergency Management Agency, FEMA 2020 PresentReservistAid disaster survivors with receiving monetary assistance. Answered customer service calls. Filed customer documents.EducationNJIT, Newark, NJ. Completed 50 college credits.Arts High School, Newark, NJ. Received high school diploma. |
