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Click here or scroll down to respond to this candidateCandidate's Name
Saint Albans, WV Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESkilled at building trusted, loyal relationships with the workplace and management, resulting in best- in-class performance for customer service.Trying to obtain and maintain a great paying job and take great care of my family.Authorized to work in the US for any employerWork ExperienceCustomer Service SpecialistUnited Bank - United Bankshares, Inc. - Charleston, WV March 2023 to May 2024Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and file documents. Follow communication procedures, guidelines and policies. Take the extra mile to engage customers.Sandwich Artist/CashierSubway - Charleston, WVJune 2023 to October 2023Greets and serves guests, prepares product, maintains food safety and sanitation standards, and handles or processes light paperwork. Exceptional guest service is a major component of this position. Exhibits a cheerful and helpful manner while greeting guests and preparing their orders. Kroger CashierThe Kroger Company - Saint Albans, WVJanuary 2022 to May 2023Cashier/Checker isresponsible for being visible and actively greeting, engaging and assisting customers. Cashiers process customer transactions through the check lane quickly, accurately, and efficiently. Administrative Office AssistantWV DHHR - Charleston, WVOctober 2021 to June 2022Performs clerical duties to help an office run smoothly and efficiently. Our duties include answering phone calls and emails, greeting and directing office visitors to designated meeting areas and building spreadsheets or presentations for leadership staff. Answers phone calls, schedules meetings and supports visitors. Carries out administrative duties such as filing, typing, copying, binding, scanning etc. Completes operational requirements by scheduling and assigning administrative projects and expediting work results.Crew Chief SupervisorMccdonalds - Charleston, WVJuly 2016 to June 2019manage staff and keep everyone on task.count safeetcServerRed Lobster - Charleston, WVMay 2017 to October 2017Complete customer serviceAssistant Store ManagerFamily DollarFebruary 2016 to July 2016Medical Assistant EKG and phlebotomy174th street medical centerMarch 2015 to July 2016Oversees the use of EKG equipment.Explains the function and process of EKG exams to patients prior to the test.Ensures that all patients are calm and relaxed during the process.Attaches EKG electrodes to patients in order to monitor heart activity and removes them after tests are completed.Adjusts EKG machines to individual patients.Administers stress tests, which monitor patient heart activity as they run on a treadmill. Explaining the responsible for drawing blood for a variety of reasons, including lab testing and blood donation.Senior cashierPLS Financial Services - Bronx, NYApril 2015 to January 2016leads and participates in the work of a small group of cashiers engaged in collecting and registering money from merchandise sales and/or fees for services at an assigned check cashing location. Home Health Aide/Personal Care AideCoorpertive home care - Bronx, NYFebruary 2015 to January 2016Cashier/Customer ServiceMardi Gras casino and resortApril 2012 to May 2014Cosmetologist2010 hair salon - Bronx, NYApril 2010 to November 2013Head Cashier/Customer ServiceDuane ReadeOctober 2010 to September 2012EducationCertified hha in Certified PcaCooperative home care - Bronx, NY2015 to 2016High school or equivalentCapital High SchoolEKG and phlebotomyAbc training programCosmetology lic.Brittany Beauty SchoolSkills Leadership Development, Microsoft office, Strong communication and interpersonal skills to deliver exceptional customer service (5 years) Customer Service Skills (10+ years) Customer Relations (10+ years) Customer Service (10+ years) Time Management (10+ years) Typing (8 years) Vital Signs (5 years) Venipuncture Phlebotomy (5 years) Home Care Patient Care Laboratory Experience Triage Management Medical Records Hair styling Sales Medical office experience Caregiving Computer skills Hospital Experience Clerical Experience HIPAA Medical Terminology Microsoft Word Guest services Cash handling Leadership Clerical experience Typing HIPAA Customer service Medical records Medical terminology Hospital experience Payroll Cash register Windows Laboratory experience Caregiving Home care Senior care Alzheimer's care Vital signs Patient monitoring Financial services Lending Loan processingCertifications and LicensesEKGFebruary 2016 to PresentMore than 500 hours practice and very skilledPhlebotomyFebruary 2016 to PresentMore than 500 hours of practice and very skilledHHA pcaHome health aide, personal care associateFood HandlerMay 2017 to May 2019Food Handler CertificationCPR CertificationDriver's LicenseAdditional InformationWorked in a very high volume setting doing EKG and phlebotomy very skilled |
