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Click here or scroll down to respond to this candidateCOURTNEYPAVLIKEMAIL AVAILABLE PHONE NUMBER AVAILABLESomerset, NJ Street Address
WWW: Bold ProfilePROFESSIONAL SUMMARYDedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. SKILLSManagement experienceChildcare ExperienceStrong Leadership, Communicationand Organizational skillsEnsuring excellent customerservice to achieve ongoing salesand high level customersatisfactionAssist with interviewing, trainingand hiring of new employeesHandled Point of Sale balancingMaintain inventory controlGeneral understanding of theprincipals of salesMedical office experienceEKG and Phlebotomy experienceCPR, AED CertifiedKnowledge of EPIC, MOSS (MedicalOffice Simulation Software,Microsoft office and student 365WORK HISTORY06/2022 - 10/2023Pre authorization specialist Cardio metabolic institute - Somerset, NJ Authorize tests, Follow up with insurance companies, Provide appropriate diagnosis codes / procedure codes Developed and managed relationships with key clients and partners to drive growth.Analyzed marketing data and trends to identify opportunities for improvement.Developed and implemented systems to track customer feedback and satisfaction.Medical associates of Marlboro 08/2021 - 06/2022Procedure authorizations, Patient communication, Scheduling appointments, Sending faxes/ mailing out testsNew Jersey urology 05/2019 - 04/2020Answering phones, Scheduling appointments, Patient / doctor contact, Opening mail/ handling faxes, Insurance, Prior authorization 06/2018 - 04/2019Call Center Representative Raritan bay cardiology - Edison, NJ Answering phones, Scheduling appointments, Faxing / copyingHelped large volume of customers every day with positive attitude and focus on customer satisfaction.Placed outbound customer service or customer satisfaction calls to follow up on issues.Responded to customer calls and emails to answer questions about products and services.Attended telephone skills and program information training sessions to boost aptitude.Children's choice academy 03/2018 - 06/2018Feeding, Diaper change, Learning activities, Supervision at all times Medical assistant Dr. Vine 12/2017 - 03/2018Clinical procedures, EMR, Front desk experienceMedical assistant Dr. Rappaport 09/2017 - 11/2017 Enter patient medical records, Wound care, Assist with procedures Dispatch Ims 06/2017 - 07/2017Call clients and schedule shipment appointments, Enter data orders, Provide excellent customer service, Call wear houses and schedule deliveries Sales Associate Boscov's 10/2015 - 10/2016Opening and closing registers, Excellent customer service, Assisting customers with questions and/or concerns, Maintaining cleanliness and organization on the sales floorMedical Assistant Dr. Kivarkis Younan 06/2015 - 09/2015 Administrative duties, Clinical support to patients, Obtain vital signs, Collect medical history and any related information from patients, Perform diagnostic tests, EKG's, PhlebotomyShift Manager Cold Stone Creamery 01/2013 - 06/2015 Customer Greeting, Opening and closing registers, Point of Sale cash counting at the end of each shift, Assist with creating employee schedules, Inventory Stock ordering, Oversee the day to day cleanliness and sanitation of all areas, Assist in problem solving and resolutions of any operation issues CAREER EXPERIENCECardio metabolic institute, Pre authorization specialist, 08/01/21, 06/01/22, Authorize tests, Follow up with insurance companies, Provide appropriate diagnosis codes / procedure codesMedical associates of Marlboro, 08/01/21, 06/01/22, Procedure authorizations, Patient communication, Scheduling appointments, Sending faxes/ mailing out testsThe Echelon Group, 12/01/20, 01/01/21, Providing surveys, Calling doctor offices, Calling insurance companies for feedback, Woodstock, GA New Jersey urology, 05/01/19, 04/01/20, Answering phones, Scheduling appointments, Patient / doctor contact, Opening mail/ handling faxes, Insurance, Prior authorization, Old bridge, NJRaritan bay cardiology, 06/01/18, present, Answering phones, Scheduling appointments, Faxing / copying, Edison, NJChildren's choice academy, 03/01/18, 06/01/18, Feeding, Diaper change, Learning activities, Supervision at all times, East Brunswick, NJ Dr. Vine, 12/01/17, 03/01/18, Medical assistant, Clinical procedures, EMR, Front desk experience, Plainsboro, NJDr. Rappaport, 09/01/17, 11/01/17, Medical assistant, Enter patient medical records, Wound care, Assist with procedures, Old bridge, NJ Ims, 06/01/17, 07/01/17, Dispatch, Call clients and schedule shipment appointments, Enter data orders, Provide excellent customer service, Call wear houses and schedule deliveries, Eatontown, NJ Boscov's, 10/01/15, 10/01/16, Sales Associate, Opening and closing registers, Excellent customer service, Assisting customers with questions and/or concerns, Maintaining cleanliness and organization on the sales floor, Woodbridge, NJDr. Kivarkis Younan, 06/01/15, 09/01/15, Medical Assistant, Administrative duties, Clinical support to patients, Obtain vital signs, Collect medical history and any related information from patients, Perform diagnostic tests, EKG's, Phlebotomy, Parlin, NJCold Stone Creamery, 01/01/13, 06/01/15, Shift Manager, Customer Greeting, Opening and closing registers, Point of Sale cash counting at the end of each shift, Assist with creating employee schedules, Inventory Stock ordering, Oversee the day to day cleanliness and sanitation of all areas, Assist in problem solving and resolutions of any operation issues, Woodbridge, NJEDUCATIONBerkeley College - Woodbridge, NJ 09/2016Certified Medical AssistantQUALIFICATIONS SUMMARYSkilled professional with experience seeking a challenging career opportunity where my skills can be utilized to improve business operations and profitability. |
