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Candidate Information
Title Customer Service Specialist
Target Location US-FL-Clermont
Phone Available with paid plan
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Qmalavejose1@gmail.com PHONE NUMBER AVAILABLE I Minneola, FL 34715ObjectiveHungry to learn and make others better while still using what I know working as team, problem solving more than one problem at a time. Keep utilizing my skills to the fullest at any level. Willing to commit fully to the company by making optimizations daily.SkillsQuick problem solver.Knowledgeable in many areas.Bilingual in Spanish(fluent), English(fluent).Well-versed in resolving problems in timely manner.ExperienceAttractions Attendant, Universal Studios Orlando January 2020-CurrentOrlando, FloridaServe guest with enthusiastic, helpful demeanor to promote positive, memorable experiences.Communicate with manager to discuss ride maintenance or repair issues.Operate attraction equipment precisely to concur with operational procedures.Customer Service Specialist, First Class Cleaners 2019-2020Documented conversations with customers to track requests, problems, and solutions.Assisted customers in making payments on accounts and setting up payment plans.Confirmed delivery of orders and troubleshooting missed delivery date with system from company.Education and continuationCertified Full Stack Web DevelopmentUCF, June 2023AA in General StudiesValencia College, Dec 2020Currently learning Web development at Harvard (CS 50 Introduction)Apps and projectsGit Hub: jmalave15  GitHub

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