Candidate Information Name Available: Register for Free Title Customer Service Call Center Target Location US-FL-Lehigh Acres Email Available with paid plan Phone Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Candidate's Name
SKILLSCustomer Relationship Management(CRM)Client RelationsLive chat supportCustomer ServiceSales expertiseLead GenerationCall center experienceProblem-solving abilitiesMicrosoft PowerPointBuilding rapportLANGUAGESSpanishFull ProfessionalDedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.WORK HISTORYJanuary 2020 - CurrentCustomer Service Representative SatCom Marketing, LLC, Fort Myers, FLMay 2016 - January 2020Warehouse Worker Dreyers Grand Ice Cream Holdings, Bakersfield, CA Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.Streamlined call center processes for improved efficiency and reduced wait times.Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.Assisted customers in navigating company website and placing online orders, improving overall user experience.Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.Enhanced warehouse efficiency by implementing effective inventory management and organization systems.Reduced order processing times with streamlined picking, packing, and shipping procedures.Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.Increased accuracy of inventory records through meticulous documentation and regular audits.Collaborated with team members to complete complex projects on schedule and within budget constraints.EDUCATIONJune 2003High School DiplomaBakersfield Adult Schools, Bakersfield, CACONTACTLehigh Acres, FL 33971PHONE NUMBER AVAILABLEEMAIL AVAILABLE